Matthew Pak
Methuen,MA
Summary
Enhancing customer satisfaction also with exceptional service and sales support. Skilled in data entry and adept at independent working, I excel in environments requiring multi-tasking and effective time management. Demonstrated ability to improve workspace environments, ensuring efficiency and productivity. While at Salem State University, Developed strong financial and data processing.
Overview
3
3
years of professional experience
Work History
Shoes/Casher Associate
Marshals
11.2024 - 02.2025
- Streamlined inventory management processes, ensuring optimal stock levels were maintained.
- Restocked and organized merchandise in the front lanes.
- Welcomed customers and helped determine their needs.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Operated register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked a flexible schedule and extra shifts to meet business needs.
Brand Representative
Abercrombie & Fitch
03.2022 - 08.2024
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
- Making sure customers are satisfied the moment they walk in.
Pool/neighbor Maintenance
Heritage Heights
05.2023 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently.
- Proven ability to learn quickly and adapt to new situations.
- Improved on multi-task and time management.
- Responsible on working alone.
Education
Master Of Finance - Finance
Salem State University
Salem, MASkills
- Customer service
- Data entry
- Sales support
- Product knowledge
- Improving workspace environment
- Independent working
Languages
Korean
Limited Working
Timeline
Shoes/Casher Associate
Marshals
11.2024 - 02.2025
Pool/neighbor Maintenance
Heritage Heights
05.2023 - 08.2023
Brand Representative
Abercrombie & Fitch
03.2022 - 08.2024
Master Of Finance - Finance
Salem State University
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