Matthew Parker
Palm Bay,FL
Summary
Retail professional with three years of customer service experience, including currently working as a Firearm Sales Associate, where I process ATF Form 4473s and background checks in compliance with federal regulations. Skilled in POS operations, transaction accuracy, and maintaining strict documentation standards. Reliable and strong communication especially when it comes to fast-paced retail environments.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Firearm Sales Associate
Academy Sports + Outdoors
Palm Bay, FL
04.2025 - Current
- Provided customer service and sales support in the firearms department while also assisting customers with selecting products and ensuring full compliance with any and all federal and company regulations.
- Accurately completed and processed ATF Form 4473s and conducted background check procedures to meet with legal requirements.
- Maintained detailed records, verified documentation, and upheld strict safety and security standards while handling firearms.
Front Service Clerk
Publix
Melbourne, FL
04.2023 - 04.2025
- Greeted customers with friendly and welcoming service at the front counter.
- Assisted customers with any questions they may have as well as guided them through product selection to enhance their shopping experience.
- Worked with my team members to restock shelves and manage inventory while keeping things tidy.
- Worked efficiently through busy periods while multitasking helping customers and giving the best possible customer experience.
- Maintained cleanliness and organization in the front service area.
Education
Associate of Arts - General Studies
Eastern Florida State College
Melbourne, FL05-2025
High school diploma -
Melbourne Senior High School
Melbourne, FL05-2025
Skills
- Firearm safety
- Safety Compliance
- Customer Service
- Product Handling
- Inventory Management
- Inventory Control
- Point of Sale (POS) Systems
- Data Entry
- Microsoft Word
- Computer Operation
- Adobe Premiere
- Adobe After Effects
Certification
Basic Life Support (BLS) Provider Certification, 09/01/24, 09/01/26
Timeline
Firearm Sales Associate
Academy Sports + Outdoors
04.2025 - Current
Front Service Clerk
Publix
04.2023 - 04.2025
Associate of Arts - General Studies
Eastern Florida State College
High school diploma -
Melbourne Senior High School