Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Parks

Hartsfield,GA

Summary

Reliable with expertise in domestic and international business. Highly successful at delivering top-tier customer service and sales. Flexible, resourceful and motivational team player with expertise in customer retention. Dependable and results-oriented professional with superior communication skills.

Overview

8
8
years of professional experience

Work History

International Sales Representative /Accounts Receivable Specialist

Pike Creek Turf, Inc.
2017.05 - Current
  • Managed book of business to maintain positive relationships and make effective financial or client-related decisions.
  • Kept company in compliance with export standards and international requirements.
  • Identified and analyzed key competitors and related products.
  • Serviced accounts on regular basis to propose new products or services and maximize revenue.
  • Oversaw international sales in various different markets.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Analyze data to determine market trends.
  • Sign and execute contracts and change orders.

Operations Manager

Rockaway, Inc.
2015.07 - 2017.05
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Increased profit by streamlining operations.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.

Education

Bachelor of Science - Agriculture

Abraham Baldwin Agricultural College
Tifton, GA

Skills

  • Coordinating Documents
  • Accounts Receivable
  • Pricing Structures
  • Serve Customers
  • Forecasting Ability
  • Order Fulfillment
  • Customer Service
  • Professional Relationships
  • Work Orders
  • Business Partnerships
  • Account Management Oversight
  • Promote Products

Timeline

International Sales Representative /Accounts Receivable Specialist

Pike Creek Turf, Inc.
2017.05 - Current

Operations Manager

Rockaway, Inc.
2015.07 - 2017.05

Bachelor of Science - Agriculture

Abraham Baldwin Agricultural College
Matthew Parks