Matthew Parks
Bossier City,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Basketball Coach
Shoot 360
Shreveport, LA
01.2024 - Current
- Conducted pre-season player assessments to evaluate skill level and physical condition.
- Instructed players in proper techniques for shooting, dribbling, passing, rebounding, defense and offense.
- Monitored athletes' academic progress, ensuring they maintained satisfactory grades.
- Motivated players to reach their maximum potential through positive reinforcement techniques.
- Provided feedback on individual performances after each practice session or game.
Life/Health Insurance Agent
American Income Life Insurance Company
Metairie
09.2023 - 12.2023
- Advised clients on health insurance options, including coverage and cost comparisons.
- Assisted customers with enrollment in health insurance plans and managed administrative paperwork.
- Developed and maintained relationships with clients to ensure satisfaction with services provided.
- Evaluated existing policies to determine changes or modifications needed.
- Explained complex healthcare concepts to customers in an easy-to-understand way.
- Identified customer needs, analyzed data, and recommended appropriate products and services.
Service Specialist
Brookshire Grocery Company
Benton
01.2019 - 06.2023
- Provided excellent customer service to guests and answered inquiries regarding services, products, and prices.
- Developed and maintained positive relationships with customers through courteous interactions and prompt resolution of issues.
- Assisted in resolving customer complaints by utilizing problem-solving skills.
- Organized daily work schedule to ensure efficient use of time while adhering to company policies and procedures.
- Understood and followed oral and written directions.
Education
Grambling State University
Grambling, LASkills
- Insurance Sales
- Cash Handling
- Cold Calling
- Cashiering
- Equipment Inspection
- Incident Reporting
- Facilities Maintenance
- Problem-Solving
- Analytical Skills
- Written Communication
- Problem-solving aptitude
- Team Player
- Self Motivation
- Task Prioritization
- Relationship Building
- Multitasking
- Teamwork and Collaboration
- Problem-solving abilities
- Attention to Detail
- Professionalism
- Time Management
- Excellent Communication
- Organizational Skills
- Heavy Lifting
Certification
- Insurance Producer License
- Life & Health Insurance License
- Driver's License
Languages
Spanish
Limited
Timeline
Basketball Coach
Shoot 360
01.2024 - Current
Life/Health Insurance Agent
American Income Life Insurance Company
09.2023 - 12.2023
Service Specialist
Brookshire Grocery Company
01.2019 - 06.2023
Grambling State University