Matthew Parnell
Willowick
Summary
Dynamic and organized professional recognized for exceptional critical thinking skills and a commitment to delivering outstanding customer service. Expertise in providing timely and efficient solutions in fast-paced environments, ensuring client satisfaction at every interaction. Strong verbal, written, and listening abilities facilitate effective communication and foster positive relationships with diverse stakeholders. Renowned for meticulous attention to detail and dedication to accuracy in all tasks.
Overview
13
13
years of professional experience
Work History
Photographic Specialist/Rental Associate
Dodd Camera
05.2019 - Current
- Sold cameras and related photography products.
- Cultivated Customer experience through levels of service.
- Maintained outstanding store condition and visual merchandising standards.
- Provided expert advice on camera selection, accessories, and usage to customers, enhancing sales experience.
Cashier
Cleveland Metroparks Zoo
05.2015 - 05.2019
- Handled Cashier duties concerning Admission and payments for goods and services.
- Organized information for, and provided assistance to groups and individuals picking up tickets.
- Operated computer based ticketing system to record fees from admission and other services and issued appropriate change.
Volunteer
Cleveland International Film Festival
04.2013 - 04.2019
- Facilitated accurate headcount of patrons entering movie theater.
- Facilitated seating arrangements for high-profile movie executives during screenings.
- Used strong interpersonal communication skills to convey information to others.
Sales Associate
Cleveland Scout Shop
12.2015 - 04.2016
- Proactively communicated with customers.
- Handled cashier duties by taking cash or credit cards in exchange for goods sold.
- Ordered out of stock products in a timely manner.
Education
Bachelor of Science - Film And Digital Media
Cleveland State University
Cleveland, OH12-2011
Skills
- Customer relations
- Technical troubleshooting
- Time management
- Problem-solving
- Attention to detail
- Organizational skills
Offering Statement
Productive and Organized Professional with superb critical thinking abilities and experience providing a high level of customer service. Proficient in delivering timely and efficient services at a fast-pace. Possess strong verbal, written, and listening skills and an innate ability to establish and maintain a positive rapport with others. Known for accuracy and strong attention to details.
Languages
English
Timeline
Photographic Specialist/Rental Associate
Dodd Camera
05.2019 - Current
Sales Associate
Cleveland Scout Shop
12.2015 - 04.2016
Cashier
Cleveland Metroparks Zoo
05.2015 - 05.2019
Volunteer
Cleveland International Film Festival
04.2013 - 04.2019
Bachelor of Science - Film And Digital Media
Cleveland State University