Brenda Cruz
Angleton,TX
Summary
Skilled at acquiring customer and servicing accounts to promote consistent revenue growth. Expert in all Software use with skills in lead optimization and customer problem-solving. Bringing top-notch planning and multitasking abilities packaged with industrious and driven approach.
Overview
9
9
years of professional experience
Work History
Equipment Rental Specialist
Sunbelt Rentals
Angleton, TX
11.2023 - Current
- Prepared reports to communicate results of quality inspection activities to management.
- Reorganized and revised standard operating procedures to streamline processes and improve communication and collaboration.
- Tracked progress on corrective actions taken following customer complaints or internal audits.
- Analyzed quality assurance data to identify trends and develop and implement corrective action plans.
- Analyzed data from testing equipment to identify trends in quality issues.
- Assisted in development and implementation of new methods or techniques for improving quality control operations.
Quality Control Clerk
Zachry Group
Freeport, Texas
09.2018 - 12.2021
- Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Checked packages and merchandise for damage and quickly notified vendors to request replacements.
- Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
- Managed timely and effective replacement of damaged or missing products.
- Accepted delivered packages, verified products and checked delivery totals.
Tool Room Attendant
JV Industrial Companies Ltd.
Freeport , Texas
12.2015 - 04.2017
- Indexed locations of tools to ensure quick retrievals from various shops.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
- Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Sales Representative
Don Davis Lake Jackson
Lake Jackson, TX
10.2014 - 11.2015
- Set up appointments with potential and current customers to discuss new products and services.
- Coordinated trade shows and created marketing collateral to reach more potential customers.
- Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
Education
Associate of Science - Construction Management
Brazsoport College
Richwood, TexasCurrent
Angleton High School
Angleton, TX2013
Skills
- Lead prospecting
- Customer relations
- Scheduling understanding
- Order processing
- Strategic planning
- Sales expertise
- Customer service
- Exceptional time management skills
- Skilled in any Microsoft Programs
- Data entry
- Document scanning
- Inspection reviews
- Lead Conversion
- Document Management
- Order Taking
- Schedule Management
Timeline
Equipment Rental Specialist
Sunbelt Rentals
11.2023 - Current
Quality Control Clerk
Zachry Group
09.2018 - 12.2021
Tool Room Attendant
JV Industrial Companies Ltd.
12.2015 - 04.2017
Sales Representative
Don Davis Lake Jackson
10.2014 - 11.2015
Associate of Science - Construction Management
Brazsoport College
Angleton High School
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