Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Patkotak

Barrow,AK

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

3
3
years of professional experience

Work History

Cashier

Kannika’s Express
Barrow, Alaska
08.2025 - 08.2026
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Ensured clean and organized checkout area to enhance customer experience.
  • Handled returns and exchanges following company policies and procedures.
  • Trained new workers on our register system.
  • Stocked shelves with merchandise.
  • Provided assistance to customers over the phone regarding orders, stock availability, and pricing to support informed purchasing decisions.
  • Facilitated order fulfillment for companies with significant purchase requests.
  • Became a part-time barista while there.

Barista

Candy Crush Shop
Barrow, Alaska
09.2024 - 07.2025
  • Recommended drink substitutions to customers based on flavor preferences, enhancing customer satisfaction.
  • Trained new management on registers and stock, ensuring operational continuity and efficiency.
  • Collaborated with team members to foster a supportive and engaging work environment.
  • Adapted work schedule to meet business needs and team availability.
  • Continued the work from Sugar Shack as management changed.

Barista

Sugar Shack
Barrow, Alaska
07.2023 - 09.2024
  • Created diverse drink selections to enhance customer experience.
  • Trained new baristas on drink preparation and customer interaction to enhance team performance and service quality.
  • Maintained cleanliness and organization of workstations, machines, and customer areas to support efficient service.
  • Followed health and safety guidelines for food handling and cleanliness standards.
  • Managed inventory and stocked supplies to ensure consistent product availability for customers.
  • Worked with, and maintained clean ice cream machines and slushie machines.

Education

High School Diploma -

Barrow High School
Barrow, AK
05-2022

Skills

  • Customer transactions
  • Customer service
  • Inventory management
  • Staff training
  • Time management
  • Attention to detail
  • Team collaboration
  • Issue resolution

Timeline

Cashier

Kannika’s Express
08.2025 - 08.2026

Barista

Candy Crush Shop
09.2024 - 07.2025

Barista

Sugar Shack
07.2023 - 09.2024

High School Diploma -

Barrow High School
Matthew Patkotak