Experienced Assistant Branch Manager with strong background in banking, retail, and customer service. Proven leadership, team development, and operational excellence.
Overview
10
10
years of professional experience
Work History
Assistant Branch Manager
First Convenience Bank
Albuquerque, New Mexico
05.2025 - 03.2026
Led branch operations and enhanced staff performance through targeted training and support
Managed audits, ensured compliance, and oversaw cash management processes
Promoted through various roles, demonstrating adaptability and commitment
Branch Supervisor
Sunward Federal Credit Union
01.2023 - 01.2025
Managed daily branch operations to ensure smooth service delivery
Oversaw staff development initiatives to enhance team skills and performance
Conducted recruitment processes to source and select qualified candidates
Assistant Manager
Icon Cinemas
01.2016 - 01.2021
Oversaw staff and daily operations to ensure smooth workflow
Delivered customer service support to resolve inquiries and enhance satisfaction
Managed daily operations and staff scheduling for a busy cinema environment.
Trained and mentored new employees on customer service standards and procedures.
Oversaw inventory management and ensured availability of concessions supplies.