Yashna Rambojun
SAN ANTONIO,US
Summary
Dynamic Assistant Manager excelling in driving revenue growth and optimizing banking operations. Proven ability to develop strategic initiatives that enhance customer satisfaction and loyalty, resulting in recognition within the Top 10% of the organization.
Overview
7
7
years of professional experience
Work History
ASSISTANT BRANCH MANAGER
Woodforest National Bank
San Antonio, US
08.2021 - Current
- Drive branch sales and revenue growth by proactively identifying customer needs and recommending banking products and services aligned with financial goals.
- Develop and lead strategic initiatives to grow, retain, and deepen consumer and business relationships.
- Increase business deposits and loan production through consistent inside and outside business calling.
- Enhanced customer experience through warm greetings, engagement, and meaningful relationship building with customers, community members, and retail partners.
- Championed technology‑driven service model, promoting digital banking tools to boost customer satisfaction and enhance operational efficiency.
- Lead community engagement efforts in partnership with the Community Development Relationship Manager to strengthen the bank’s presence and reputation.
- Coached and mentored team members to achieve performance goals while modeling professionalism and accountability.
- Adapt to evolving branch needs by performing additional operational duties to support success.
ANTI-CORRUPTION ANALYST
Orange Business Services
09.2019 - 03.2020
- Conducted risk assessments on local and international suppliers to ensure compliance with anti-corruption policies.
- Reviewed contracts for Anti-Corruption Policy (ACP) adherence and engaged suppliers for compliance documentation while implementing GDPR clauses.
- Collaborated with management to ensure a clean, compliant supplier database that aligns with business goals.
- Conducted data analysis using advanced analytics tools and methodologies.
- Monitored performance metrics to ensure project alignment with goals.
- Developed comprehensive reports for senior management review.
- Analyzed market trends to inform and guide strategic decision-making.
- Facilitated stakeholder meetings to gather requirements and feedback.
- Mentored junior analysts on data interpretation and reporting techniques.
Education
BSC - BANKING AND INTERNATIONAL FINANCE
University of Technology
Port Louis, Mauritius01-2018
HIGH SCHOOL DIPLOMA - SCHOOL CERTIFICATE
Eden College
01-2014
Skills
- Banking Operations
- Branch sales growth
- Financial services
- Loan evaluation
- Regulatory compliance
- Risk Assessment
- Business analysis
- Data interpretation
- Microsoft Office
- Customer Service
- Relationship management
- Team Leadership
- Adaptive leadership
- Budget control
- Problem solving
- Problem solving
Languages
- English (Fluent)
- French (Fluent)
- Hindi (Fluent)
- French Creole (Fluent)
Timeline
ASSISTANT BRANCH MANAGER
Woodforest National Bank
08.2021 - Current
ANTI-CORRUPTION ANALYST
Orange Business Services
09.2019 - 03.2020
BSC - BANKING AND INTERNATIONAL FINANCE
University of Technology
HIGH SCHOOL DIPLOMA - SCHOOL CERTIFICATE
Eden College