Matthew Pena
Huntington Park,CA
Summary
At Marshburn Eye Center, I excelled in optimizing processes using software, enhancing team efficiency, patient satisfaction and better work flow. My leadership and time management skills, along with expertise in appointment scheduling and inventory management, significantly contributed to our service goals, demonstrating a proactive approach to meeting all of the customer's needs.
Overview
1
1
Certification
Work History
Ophthalmologist Assistant
Marshburn Eye Center
Whittier, CA
07.2024 - 08.2024
- Utilized various software and tools to streamline processes and optimize performance.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Updated and maintained databases with current information.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Southeast Academy Highschool
Norwalk, CA06-2025
Skills
- Appointment scheduling
- Supplies inventory
- Appointment management
- Telephone triage
- Patient information documentation
- Leadership
- Time management
Affiliations
- Playing Guitar
- Talking to friends on my free time
- Work out whenever I get the chance to
Accomplishments
- I achieved 3 ranks showing how well my leadership skills are, for making sure my grades and uniform are on point, as well as taking initiative.
Certification
- OSHA Verified
References
References available upon request.
Timeline
Ophthalmologist Assistant
Marshburn Eye Center
07.2024 - 08.2024
Southeast Academy Highschool
Similar Profiles
Patrick RedigPatrick Redig
Optician at Medical Eye Glass Center/VsionFirst Eye CenterOptician at Medical Eye Glass Center/VsionFirst Eye Center
Matthew LaunsteinMatthew Launstein
Clinic Manager at Eye and Ear Infirmary, University of Illinois Chicago, Eye Clinic and Millennium Park Eye CenterClinic Manager at Eye and Ear Infirmary, University of Illinois Chicago, Eye Clinic and Millennium Park Eye Center
Nathaniel MontanezNathaniel Montanez
Optical Assistant at Eye Care & Eye Wear CenterOptical Assistant at Eye Care & Eye Wear Center
Madelyn ReynosoMadelyn Reynoso
Event Security Guard at Contemporary Services Corporation.Event Security Guard at Contemporary Services Corporation.
Marilyn GuillenMarilyn Guillen
Customer Service Representative at Home DepotCustomer Service Representative at Home Depot