Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MATTHEW PEREZ

Miami

Summary

I am a quick thinker, team player and organized to get the job done. I have knowledge about the game of basketball from my own experience. I love putting time in and teaching the youth to excel in their journey. I have a background as well, in customer service experience as well as register transactions, processing payments and creating patron relationships with excellent interpersonal abilities. Professional summary: skills include point of sale knowledge, knowledge about sports, customer assistance, stocking and replenishing, customer relations, fitness, public speaking, serving, and quickness training.

Overview

7
7
years of professional experience

Work History

Sales Representative

Cnc Health
04.2024 - Current
  • Negotiated contracts to secure favorable terms for both company and clients.
  • Increased customer engagement by implementing personalized follow-up strategies.
  • Collaborated with marketing teams to create compelling sales presentations, boosting client interest.
  • Conducted market research to identify new opportunities for product offerings.

Manager Assistant

Cubavana Cafe
12.2022 - 02.2024
  • Responded quickly to meet customer needs and resolve problems
  • Identified ways to improve efficiency in operations and implemented process changes
  • Communicated product features, advantages, and benefits.
  • Developed excellent communication and interpersonal skills by interacting with customers on a daily basis.
  • Negotiated vendor contracts to secure the best pricing on office supplies and services.
  • Streamlined administrative processes by implementing efficient filing and organization systems.
  • Served as a liaison between executives and employees, addressing inquiries or concerns in a timely manner to promote open communication channels.
  • Enhanced team productivity by providing comprehensive training and guidance to junior assistants.

Server

Finka Table and Tap
06.2021 - 10.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

SERVER BUSSER

Perry’s Steakhouse
07.2020 - 05.2021
  • Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Assisted with various banquet food stations, set up and service to multiple dining areas
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers

SALES ASSOCIATE

Shoe Palace
11.2019 - 04.2020
  • Greet and assist customers with purchase
  • Organizing stockroom
  • Greeted customers warmly and offered assistance
  • Helped customers find and select products
  • Kept work area clean, organized and free of clutter at all times
  • Assisted customers with product selection to ensure customer satisfaction.

STUDY STUDENT, Fredonia State University
08.2018 - 06.2019
  • Kept office equipment functioning optimally by troubleshooting problems and completing basic maintenance
  • Greeting incoming guests and clients, offering immediate assistance
  • Created, updated and maintained detailed documents and spreadsheets by creating professional charts, pivots and filters
  • Filed and copied papers for school brochure

Education

Associates - Business Administration

Miami Dade College
Miami, Fl

GED - Business

Florida Christian School
Miami, Fl
06.2018

Skills

  • Customer service
  • Sales expertise
  • Relationship building
  • Product and service knowledge
  • Sales closing
  • Customer retention
  • Objection handling
  • Outgoing with customers
  • Patient
  • Multitasker
  • Work until the job is finsihed
  • On time and resilient

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Sales Representative

Cnc Health
04.2024 - Current

Manager Assistant

Cubavana Cafe
12.2022 - 02.2024

Server

Finka Table and Tap
06.2021 - 10.2022

SERVER BUSSER

Perry’s Steakhouse
07.2020 - 05.2021

SALES ASSOCIATE

Shoe Palace
11.2019 - 04.2020

STUDY STUDENT, Fredonia State University
08.2018 - 06.2019

Associates - Business Administration

Miami Dade College

GED - Business

Florida Christian School

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MATTHEW PEREZ