Matthew Perez
Mineral Wells
Summary
Results-oriented IT professional with expertise in technical support management and B2B sales. Known for developing strong vendor relationships and improving IT processes, ensuring optimal resource allocation and customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
IT Director
Threeway ISD
Stephenville, TX
01.2024 - Current
- Led strategic IT initiatives to align technology with business goals, enhancing operational efficiency.
- Directed cross-functional teams to implement enterprise-wide software solutions, improving project delivery timelines.
- Oversaw budget management for IT expenditures, ensuring cost-effective resource allocation and financial accountability.
- Developed and executed cybersecurity protocols, mitigating risks and safeguarding organizational data integrity.
- Fostered relationships with vendors to negotiate contracts, optimizing service agreements and support services.
- 25-26 year, taught Data Touch Systems and Web Communications class to 7th grade.
- JH Assistant football and Basketball coach
IT Support Contractor
Saguaro Technologies
Mineral Wells, TX
04.2020 - Current
- Assisted in building of servers for Graford ISD.
- Developed and implemented process improvements, enhancing operational efficiency across multiple projects, at Huckabay ISD, Morgan MIill SD, and ThreeWay ISD.
- Assisted clients with installation of security cameras and setup of wi-fi networks.
- Streamlined communication channels between stakeholders, improving project transparency and alignment.
- Consulted with customers to assess needs and propose optimal solutions.
- Collaborated with cross-functional teams to identify and resolve technical challenges in project execution.
Pawn Broker
Garrett's Jewelry and Loan
Mineral Wells, TX
03.2016 - Current
- Evaluated collateral value and assessed customer needs to provide tailored loan solutions.
- Managed daily operations, including cash handling and inventory control for diverse merchandise.
- Developed strong customer relationships through effective communication and personalized service.
- Trained and mentored junior staff on operational procedures and customer engagement techniques.
Education
High School Diploma -
Mineral Wells ISD
Mineral Wells, TXSkills
- IT problem-solving
- IT budgeting
- Technical support management
- IT process improvement
- Excellent customer service skills
- B2B sales and customer service
- Google suite proficiency
Certification
CompTIA A+
Food Handlers License valid through 2027
Timeline
IT Director
Threeway ISD
01.2024 - Current
IT Support Contractor
Saguaro Technologies
04.2020 - Current
Pawn Broker
Garrett's Jewelry and Loan
03.2016 - Current
High School Diploma -
Mineral Wells ISD