Matthew Perry
Winnabow,NC
Summary
Detail-oriented Parts Counter Person with a proven track record in inventory management and order processing. Known for effective communication and problem-solving skills, ready to enhance customer experiences and streamline operations.
Overview
24
24
years of professional experience
Work History
Parts Counter Person
Hendrick Automotive Group
Wilmington, North Carolina
10.2021 - Current
- Processed parts orders for customers and service departments efficiently.
- Assisted technicians with parts selection and inventory inquiries promptly.
- Maintained accurate records of inventory levels and parts transactions consistently.
- Utilized dealership management software to track orders and manage inventory accurately.
- Collaborated with vendors to source and order necessary automotive parts effectively.
- Conducted regular stock checks to ensure optimal inventory management practices.
- Received and examined returned parts for quality assurance before reshelving them in the inventory.
- Trained new staff on parts counter procedures and customer service standards routinely.
- Researched parts availability, pricing and delivery times.
Detail Manager
Hendrick Automotive Group
Wilmington, North Carolina
05.2019 - 10.2021
- Managed daily operations of detail department to ensure quality and efficiency.
- Trained and mentored new detail staff on best practices and techniques.
- Coordinated with service department to schedule vehicles for detailing services.
Detailer
Hendrick Automotive Group
Wilmington, North Carolina
06.2006 - 05.2019
- Inspected vehicles for cleanliness and quality before customer delivery.
- Operated specialized equipment for interior and exterior vehicle cleaning.
- Trained new staff on proper detailing techniques and safety procedures.
- Ensured compliance with company standards for vehicle appearance and condition.
Detailer
Hendrick Automotive Group
Wilmington, North Carolina
03.2005 - 02.2006
- Inspected vehicles for cleanliness and quality before customer delivery.
- Operated specialized equipment for interior and exterior vehicle cleaning.
- Ensured compliance with company standards for vehicle appearance and condition.
- Trained new staff on proper detailing techniques and safety procedures.
Bagger
Lowes Foods
Wilmington, North Carolina
11.2002 - 02.2004
- Pack customer orders efficiently for easy transport and satisfaction.
- Maintain cleanliness and organization of bagging area to ensure safety.
- Collaborate with cashiers to ensure smooth checkout processes.
- Handle delicate items with care while bagging to prevent damage.
Education
High School Diploma -
E.A. Laney High School
Wilmington, NC05-2005
Skills
- Parts sourcing
- Order processing
- Inventory management
- Stock replenishment
- Vendor collaboration
- Forklift operation
- Customer service
- Attention to detail
- Problem solving
- Team training
- Time management
- Effective communication
Timeline
Parts Counter Person
Hendrick Automotive Group
10.2021 - Current
Detail Manager
Hendrick Automotive Group
05.2019 - 10.2021
Detailer
Hendrick Automotive Group
06.2006 - 05.2019
Detailer
Hendrick Automotive Group
03.2005 - 02.2006
Bagger
Lowes Foods
11.2002 - 02.2004
High School Diploma -
E.A. Laney High School