Matthew Piszczek
Caputo's Fresh Market
Glendale Heights,IL
1
Certification
10
years of professional experience
Dedicated Front End Manager with a proven track record in customer service, employee supervision, and process optimization. Expertise in enhancing customer experiences and training staff to drive operational efficiency.
Work History
Front End Manager
5 Years 4 Months- Oversaw customer service initiatives and ensured adherence to store presentation guidelines to enhance customer experience.
- Supervised workflow processes on a daily basis, guaranteeing operational efficiency and strict policy compliance while maintaining a good work environment.
- Trained and mentored staff on product knowledge and customer engagement strategies for better results
- Implemented inventory management practices to optimize stock levels and reduce waste.
Cashier
4 Years 4 Months- Processed customer transactions accurately using point-of-sale systems.
- Maintained high levels of customer service in fast-paced environments, with great ability to multitask.
- Assisted with cleaning to allow for a healthier and tidier workplace environment for both the coworkers and customers.
- Trained new cashiers on register operations and customer interaction protocols.
Education
No Degree - General Studies
High School Diploma
Skills
10 years of customer service experience
Fantastic employee supervision and assistance
Excellent with process optimization
Friendly disposition towards customers and workers
Great multitasker
Prompt to act on a given task
Versatile
Quick to adapt to a new situation
Certification
Certified Bassett License for alcohol sales
Granted a certificate from Caputos for having been employed for over five years
Interests
Enjoys various art forms
such as listening to music
drawing
and DIY projects
for personal growth and practicing my creativity
Gym Workouts allow me to grow in strength to assist with heavy duty tasks both in and out of work
Passionate about physical health with mental and emotional wellness for a more balanced lifestyle
I participate in a variety of outdoor recreational activities
including fishing
bicycle riding and hiking
Timeline
Front End Manager
Caputo's Fresh Market
04.2021 - CurrentRead More
Cashier
Augustinos Rock and Roll Deli
06.2016 - 10.2020Read More
College of DuPage
No Degree from General Studies
Read More
Glenbard West High School
High School Diploma
Read More