Matthew P. Jeffries
Fort Lauderdale,USA
Summary
Dynamic operations executive with a proven track record at CTS Engines, driving performance improvement and process optimization. Expert in quality management and compliance, I led initiatives that enhanced operational efficiency and achieved significant reductions in turnaround times. Adept at data analysis, I foster cross-functional collaboration to achieve strategic goals. Results-driven VP of Operations known for exceptional productivity and efficiency in task completion. Specialize in strategic planning, process optimization, and team leadership. Excel at problem-solving, decision-making, and communication, ensuring smooth operation and successful project execution.
Overview
15
15
years of professional experience
Work History
VP of Operations
CTS Engines
Fort Lauderdale, FL
11.2022 - Current
- Achieved a 50% reduction in Gate 1 TAT and a 35% reduction in Gate 3 TAT, improving overall OTD by 25%.
- Appointed to VP of Operations by the COO to enhance performance excellence for the aircraft engine MRO business.
- Developed multifunctional teams to address constraints and drive organic efficiency improvements.
- Oversaw operations of the Engine MRO business from induction to customer delivery, managing the off-site test location.
- $200M revenue in 2024 with EBITDA of $40M.
- Analyzed performance data to identify areas for process improvement initiatives.
- Oversaw compliance with industry regulations and safety standards in operations.
- Facilitated communication between departments to align on operational goals and objectives.
Director of Quality Assurance
CTS Engines
Fort Lauderdale, FL
04.2022 - 11.2022
- Delivered three new foreign regulatory agency approvals and added one additional QMS (AS9120) certification to the site's current capabilities.
- Recruited by the CEO to lead all quality-related functions for the MRO Engine business while fast-tracking growth into new business regions and engine platforms.
- Faced with customer quality concerns and an underperforming vendor network to support current and expected future volume.
- Optimized the environment with the right people, the right training, improved processes and metrics, productivity, and facility enhancements.
- Infused a sharp focus on performance excellence, investing in people, technology, projects, and process improvements.
- Earned positive quarter-over-quarter customer quality ratings in 2022.
- Reduced lead times on average of 25% for our top 20 vendors in terms of $$ spent with a focused vendor management program.
- Led cross-functional teams to ensure compliance with industry standards and regulations.
- Conducted audits and assessments of quality management systems and processes.
Quality Manager
Collins Aerospace
Miramar, FL
06.2021 - 04.2022
- Reduced physical quality escapes to zero, and paperwork (8130-3 Release) escapes to less than 1% of overall shipments.
- Inspired the team with new technology and techniques to enhance the in-process and final inspection tasks.
- Faced with on-site source inspection from DCMA and OEM customers, we were able to consistently produce quality products and reduce the overall presence of external on-site oversight.
- Played a key role in acquiring new aftermarket capabilities while being the first standalone MRO to achieve Center of Excellence merit.
Operations Manager
Collins Aerospace
Miramar, FL
05.2019 - 06.2021
- Planned, developed, and brought to operation a new special process value stream, which created an additional $6.5 million in revenue in the first 12 months.
- Lead with a hands-on approach, routinely interacting with team members on the shop floor to drive 100% compliance while meeting financial and operational targets.
- Solved longstanding problems through strategic analysis of P&L.
- Captured and drove operational efficiencies while optimizing efficiency and utilization metrics.
Chief Inspector
Collins Aerospace Systems
Fort Lauderdale, Florida
05.2017 - 05.2019
- Developed and implemented quality control procedures for operational efficiency.
- Trained staff on inspection protocols and safety standards to enhance performance.
- Collaborated with management to address inspection findings and recommend improvements.
- Supervised a team of inspectors, providing guidance and support on best practices.
- Coordinated with external agencies during audits and regulatory inspections for compliance assurance.
- Maintained up-to-date knowledge of industry standards and regulations affecting operations.
- Drafted reports outlining the results of inspections conducted and presented them to management.
- Investigated customer complaints related to inspection activities and implemented preventive measures accordingly.
Quality / FAA Accountable Manager
Braddock Metallurgical
Boynton Beach, FL
10.2010 - 05.2017
- Awarded the first NADCAP-rated FAA Repair Station in the network's portfolio.
- Initiated comprehensive turnaround measures and brought the business unit on track to fully outperform core metrics.
- Led successful efforts to earn OEM supplier approvals and the expansion of site capabilities.
- Slashed COPQ (cost of poor quality) to less than 1% of overall revenue.
- Won many OEM Top Supplier of the Year awards for OTD and overall product quality.
Education
Master of Science - Management
Embry-Riddle Aeronautical University
Bachelor of Science -
Daytona State College
Skills
- Performance improvement and process optimization
- Quality management and compliance
- Data analysis and operational strategy
Professional Development
- Lean MRO - University of Tennessee
- Leadership - Flippen Group
- Aerospace Auditor Training - IAQG
- Effective Communication - FEMA
Timeline
VP of Operations
CTS Engines
11.2022 - Current
Director of Quality Assurance
CTS Engines
04.2022 - 11.2022
Quality Manager
Collins Aerospace
06.2021 - 04.2022
Operations Manager
Collins Aerospace
05.2019 - 06.2021
Chief Inspector
Collins Aerospace Systems
05.2017 - 05.2019
Quality / FAA Accountable Manager
Braddock Metallurgical
10.2010 - 05.2017
Master of Science - Management
Embry-Riddle Aeronautical University
Bachelor of Science -
Daytona State College