Exercise, Cooking, Sports, Music, Art
Matthew Poggi
Miami
Summary
Results-driven software sales professional with over 3.5 years of experience managing a portfolio of MSPs and driving their growth through new revenue streams. Proven leadership in managing a team of 8 salespeople for 1.5 years, fostering collaboration and achieving sales targets. Highly motivated, adaptable, and eager to contribute to an organization while continuing to grow and embrace new challenges.
Overview
9
9
years of professional experience
Work History
Sr. Strategic Account Manager
Kaseya
04.2024 - Current
- Managed a portfolio of high-value clients, ensuring optimal client satisfaction levels and long-term partnerships
- Collaborated with cross-functional teams to ensure seamless delivery of services
- Established clear performance metrics for clients, ensuring accountability and transparency in tracking progress towards goals
- Contributed to over $10M in recurring revenue by managing and growing MSP portfolios
Manager of Account Management
Kaseya
09.2022 - 03.2024
- Fostered a culture of continuous learning by promoting professional development within the account management team
- Developed comprehensive account strategies to identify growth opportunities for partners
- Streamlined account management processes, improving workflow, communication, and sales
- Participated in industry conferences and events to expand knowledge, build networks, and identify emerging trends
- Recruited, interviewed, hired employees and implemented training programs to promote positive onboarding experiences and team success
Account Manager
Kaseya
01.2022 - 09.2022
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution
- Prioritized daily activities to maximize efficiency, consistently surpassing KPIs and driving sales results
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Consistently exceeded my quarterly quota
Associate Account Manager
Kaseya
06.2021 - 01.2022
- Developed strong relationships with clients through regular communication and excellent customer service
- Consulted with clients before and after the sale to resolve problems and provide ongoing support
- Built relationships by acting as a liaison between customer service, executives and sales teams
Founder & Head Barber MVP Cuts
MVP Cuts
02.2016 - 06.2021
- Established a fully functioning barbershop out of my college apartment
- Grossed over $20,000 since opening and have over 50 return clients
- Created merchandise (t-shirts, golf shirts, jackets, hats, stickers) and a reputable brand
Education
Bachelor of Science - Integrated Marketing
Ithaca College
Ithaca, NY05-2021
Skills
- Relationship management
- Pipeline management
- Upselling and cross selling
- Industry expertise
- Sales negotiations
- Teamwork and collaboration
- Reliability
- Team leadership
- Self motivation
- Data-driven decision making
Accomplishments
Youngest Manager in Kaseya history. Responsible for the largest ID Agent cross sell to-date.
Interests
Timeline
Sr. Strategic Account Manager
Kaseya
04.2024 - Current
Manager of Account Management
Kaseya
09.2022 - 03.2024
Account Manager
Kaseya
01.2022 - 09.2022
Associate Account Manager
Kaseya
06.2021 - 01.2022
Founder & Head Barber MVP Cuts
MVP Cuts
02.2016 - 06.2021
Bachelor of Science - Integrated Marketing
Ithaca College
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