Open To Work
Matthew Pope
Wilder,ID
Everything we see hides another thing; we always want to see what is hidden by what we see.
René Magritte
Work Preference
Work Type
Full TimePart TimeGig WorkLocation Preference
On-SiteRemoteImportant To Me
Work-life balanceFlexible work hours4-day work weekCareer advancementSummary
Resourceful professional adept at managing high-stress situations while delivering exceptional customer service. Known for strong relationship-building skills and effective multi-tasking abilities, ready to contribute to team success and enhance customer experiences.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
13
13
years of professional experience
Work History
Sales Associate/Cashier/Front End Manager
Albertsons
08.2024 - 10.2025
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized merchandise displays, ensuring optimal product visibility and accessibility.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
- Resolved customer issues promptly, fostering positive relationships and repeat business.
- Trained new associates on register operations and store policies, promoting teamwork and efficiency.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Maintenance Crew Member
Wilder School District
05.2022 - 10.2022
- Performed routine maintenance tasks to ensure school facilities remained safe and functional.
- Assisted in troubleshooting and repairing equipment to minimize downtime.
- Maintained cleanliness of grounds, enhancing overall school environment.
- Collaborated with team members to complete projects efficiently and safely.
- Loaded, unloaded, and moved material to and from storage and production areas.
Lumber Grader/Supervisor
Western Timber Products
03.2014 - 03.2022
- Evaluated lumber quality based on industry standards and specifications.
- Conducted visual inspections to identify defects or inconsistencies in timber products.
- Collaborated with production teams to enhance grading accuracy and efficiency.
- Trained junior graders on proper assessment techniques and safety protocols.
- Mentored new employees, fostering a culture of quality assurance within the team.
- Facilitated smooth inventory management processes by properly labeling graded lumber according to specified classifications.
- Minimized errors through meticulous attention to detail when examining lumber for imperfections or inconsistencies.
Volunteer Firefighter
Weiser Rual Fire District
08.2019 - 10.2021
- Responded to emergency calls, providing critical support during firefighting and rescue operations.
- Operated firefighting equipment, ensuring proper usage and maintenance for optimal performance.
- Conducted fire safety inspections, identifying hazards and recommending preventive measures to community members.
- Assisted in training new volunteers, sharing knowledge of firefighting techniques and safety protocols.
- Coordinated with team members during drills, enhancing teamwork and operational readiness for emergencies.
Volunteer Firefighter
Weiser City Fire Department
03.2013 - 2018
- Developed community outreach programs, promoting fire safety education and awareness among residents.
- Led incident command during emergency situations, making strategic decisions to ensure effective response efforts.
- Implemented process improvements in training programs, increasing efficiency and effectiveness of volunteer preparedness initiatives.
- Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
Education
High School Diploma -
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Excellent people skills
- Exceptional customer service
- Relationship building
- Cash handling
- Cash register operation
- Cash handling accuracy
- Multi-tasking strength
Languages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate/Cashier/Front End Manager - Albertsons
08.2024 - 10.2025
Maintenance Crew Member - Wilder School District
05.2022 - 10.2022
Volunteer Firefighter - Weiser Rual Fire District
08.2019 - 10.2021
Lumber Grader/Supervisor - Western Timber Products
03.2014 - 03.2022
Volunteer Firefighter - Weiser City Fire Department
03.2013 - 2018
Weiser High School - High School Diploma,