Summary
Work History
Education
Skills
Timeline
Generic

Matthew Pou

Middletown,NY

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Customer Service Representative

Golds' Gym
11.2021 - 03.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Responded to customer requests for products, services, and company information.

US Army

Department Of Defense Army
Fayetteville, NC
07.2017 - 12.2020
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Managed and motivated employees to be productive and engaged in work.

Education

High School Diploma -

New Visions Charter High School For The Humanities
Bronx, NY
06.2016

Skills

  • Brand Representation
  • Clerical Support
  • Risk Management
  • Accident Avoidance
  • Teamwork
  • Self-Discipline
  • Weapon skills
  • Hand to hand combat
  • Physical Fitness
  • Leadership
  • Integrity
  • Problem Solving

Timeline

Customer Service Representative

Golds' Gym
11.2021 - 03.2022

US Army

Department Of Defense Army
07.2017 - 12.2020

High School Diploma -

New Visions Charter High School For The Humanities

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Matthew Pou