Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Puente

San Antonio

Summary

Developed strong analytical and communication skills in fast-paced support environment. Demonstrated ability to manage customer inquiries and technical issues, ensuring prompt and effective resolution. Seeking to transition into new field, leveraging these transferable skills to bring value and innovation.

Overview

2
2
years of professional experience

Work History

AV Support Specialist - Work Study

University Of Texas At San Antonio
03.2023 - Current
  • Responded to faculty inquiries and provided technical assistance over phone and in person.
  • Troubleshoot audio issues in classrooms
  • Collaborated with team members on event setup and execution, resulting in successful campus events and activities.

Front Counter Crew Member

McDonald's Fast Food Restaurant
06.2024 - 07.2024
  • Managed time effectively during busy shifts, prioritizing tasks based on urgency and importance.
  • Enhanced customer satisfaction by providing friendly and efficient service at the front counter.
  • Demonstrated adaptability by rotating between various stations as needed, optimizing team performance.

Education

Bachelor of Science - Biology

The University of Texas At San Antonio
San Antonio, TX
05-2026

High School Diploma -

Crystal City High School
Crystal City, TX
05-2022

Skills

  • Customer service
  • Remote support
  • Support services
  • Retail Sales Experience
  • Faculty support
  • Strong work ethic and dependable
  • Classroom support

Timeline

Front Counter Crew Member

McDonald's Fast Food Restaurant
06.2024 - 07.2024

AV Support Specialist - Work Study

University Of Texas At San Antonio
03.2023 - Current

Bachelor of Science - Biology

The University of Texas At San Antonio

High School Diploma -

Crystal City High School

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