Matthew Quan
Arlington,TX
Summary
Dedicated college student with a passion for learning and self-improvement. Proficient in time management, collaboration, and problem-solving. Strong work ethic and a range of previously acquired skills. Experienced in customer service and retail, adaptable to any job setting.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Sushi Axiom
North Richland Hills, TX
09.2023 - Current
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Prepared checks, itemizing total meal costs and taxes.
- Presented menus and answered questions regarding items.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Cashier
Target
Arlington, TX
03.2022 - 06.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
Host
Sushi Axiom
North Richland Hills, TX
02.2023 - 09.2023
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Managed dining room layout to maximize efficiency of staff members.
- Resolved conflicts between customers when necessary.
Education
Some College (No Degree) - Computer Science
The University of Texas At Arlington
Arlington, TXSkills
- Adaptable Learner
- Effective Team Collaboration
- Sales Techniques
- Guest Service Excellence
- Open Minded
- Professional Demeanor
- Organizational Proficiency
Timeline
Restaurant Waiter
Sushi Axiom
09.2023 - Current
Host
Sushi Axiom
02.2023 - 09.2023
Cashier
Target
03.2022 - 06.2024
Some College (No Degree) - Computer Science
The University of Texas At Arlington
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