Matthew Radel
Cleveland,Ohio
Summary
Was in the top 10 overall sales in the entire Ken Ganley organization. Highly motivated with background in sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Great problem-solving abilities and creating positive experiences that increase customer loyalty. Go above and beyond the typical sale and treat clients with great care and professionalism.
Overview
1
1
year of professional experience
Work History
Sales Representative
Ken Ganley Kia Mentor
Mentor, Ohio
10.2023 - 09.2024
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Greeted customers and provided product information.
- Conducted test drives for prospective buyers.
- Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
- Maintained customer satisfaction by providing prompt, reliable service.
- Advised customers on financing options and warranties available for their purchase.
- Developed relationships with potential buyers through phone calls and emails.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
- Provided follow-up customer service after a car sale was completed.
- Presented persuasive arguments to close deals quickly while maintaining high profit margins for the dealership.
- Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.
- Negotiated prices with customers who wanted to buy used cars from the dealership's lot.
Education
High School Diploma -
Berea-Midpark High School
Berea05-2016
Skills
- Closing deals
- Building rapport
- Cold-calling
- Sales Presentations
- Calculating Prices
- Negotiation and sales strategy
- Test drives
- Upselling strategies
- Demonstrating Vehicle Features
- Lead Follow Up
- Pre-owned vehicles
- Friendly and Enthusiastic
- Sales and Marketing
- Sales Strategies
- Negotiation strengths
- Vehicle preparation
- Make and model knowledge
- Competitive
- Follow-up skills
- Delivering Vehicles
- Relationship Building
- Conflict Mediation
- Car insurance
Accomplishments
- Top 10 Sales in Ken Ganley organization
Timeline
Sales Representative
Ken Ganley Kia Mentor
10.2023 - 09.2024
High School Diploma -
Berea-Midpark High School
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