Matthew Rainey
Independence,KY
Summary
Program and operations leader with experience managing end-to-end service and implementation programs across manufacturing and technology environments. Currently leading high-volume production and maintenance operations at Ford, with a strong focus on KPI-driven performance, cost optimization, and continuous improvement. Previously owned customer-facing implementation programs from contract execution through delivery and post-launch support, partnering cross-functionally with sales, engineering, and service teams. Seeking a Program Manager role where I can combine operational leadership, analytical rigor, and customer-centric program management to drive scalable service offerings and long-term customer value.
Overview
11
11
years of professional experience
Work History
Production Supervisor
Ford Transmission Plant
12.2024 - Current
- Supervise 50+ hourly employees across machining and maintenance operations on the afternoon shift in a high-volume transmission manufacturing facility
- Increased throughput by 35 units per hour on a key machining line by partnering with engineering to re-engineer processes and reduce scrap costs
- Reduced unplanned downtime by proactively coordinating maintenance work with skilled trades and operators, streamlining repair ticket handling to optimize response time and efficiency
- Collaborate with maintenance and engineering teams to improve equipment reliability and overall operational performance
- Monitor key performance indicators (KPIs) such as OEE, scrap rate, and first-pass yield to drive continuous improvement and accountability
- Enforce safety procedures, conduct incident investigations, and lead safety audits to ensure compliance and foster a safety-first culture
- Coach and develop team members to improve skills, engagement, and adherence to Ford’s production and quality standards
Project Leader (II)
NCR CORPORATION
09.2021 - 06.2024
- As an Implementation Project Manager, it is expected that I take the lead role in planning, executing, monitoring, controlling, and closing out projects.
- Successfully completed projects while effectively managing resources to ensure budget adherence.
- I am accountable for the entire project scope from start to finish of implementing Information Systems into a business environment.
- Planning out a schedule for implementation, defining goals and tracking progress toward those goals is expected.
- I take lead in identifying and coordination with the internal team to manage the appropriate resources including Software Configurators and Trainers, as well as other tools on a day-to-day basis.
- I put an emphasis on teamwork and efficiency with my teammates throughout the process.
Project Coordinator – PPP Stimulus
Accountants One, Inc
03.2021 - 09.2021
- Coordinated the PPP stimulus program for clients, managing applications and ensuring compliance with all regulatory requirements.
- Conducted thorough background checks and verification processes to facilitate prompt and accurate processing of PPP loans.
- Maintained detailed documentation and records of all PPP related transactions and communications, ensuring audit readiness at all times.
- Provided ongoing support and guidance to clients throughout the application and funding process.
Shift Manager
Papa Johns International Inc
08.2014 - 02.2020
- Directly supervised employees during shifts, account receivables, supply demand and forecasting, labor and scheduling, daily supervision and delegation as well as hiring and training
- Responsible for conducting interviews and managing disciplinary actions.
Education
B.A. - Finance
Kennesaw State University
Kennesaw01.2021
Skills
- Program & Contract Management
- Service & Implementation Lifecycle Management
- Pricing, Cost & Quote Modeling
- KPI & Performance Reporting
- Stakeholder & Customer Relationship Management
- Process Improvement & Continuous Improvement
- Cross-Functional Leadership
- Training & Presentation Delivery
- Salesforce (CRM & Reporting)
- Advance Microsoft Excel
- Microsoft Office Suite
Timeline
Production Supervisor
Ford Transmission Plant
12.2024 - Current
Project Leader (II)
NCR CORPORATION
09.2021 - 06.2024
Project Coordinator – PPP Stimulus
Accountants One, Inc
03.2021 - 09.2021
Shift Manager
Papa Johns International Inc
08.2014 - 02.2020
B.A. - Finance
Kennesaw State University