Matthew Ramsdell
SILVER LAKE,NH
Summary
Dynamic professional with a proven track record at Adidas Outlet, excelling in customer service and teamwork. Recognized for resolving customer complaints effectively and maintaining a positive store environment. Adaptable and organized, with strong problem-solving skills and a commitment to continual improvement, ensuring operational excellence and enhanced customer satisfaction.
Overview
2026
2026
years of professional experience
Work History
Temp Lead
Adidas Outlet
04.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Sales Associate
Adidas Outlet
2024 - 2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems to ensure efficient service.
- Maintained store presentation by organizing merchandise and executing visual displays.
- Collaborated with team members to achieve daily sales targets and improve customer satisfaction.
- Developed product knowledge to provide informed recommendations and support customer decisions.
- Resolved customer complaints promptly, contributing to positive store environment and retention.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Assistant Manager
Belmont Capital
North Conway, NH
12.2012 - 06.2024
- Assisted in daily operations to ensure efficient workflow and customer satisfaction.
- Maintained accurate records of inventory levels and assisted in stock management.
- Trained new staff on operational procedures and company policies for consistency.
- Adapted quickly to changing priorities, ensuring timely completion of tasks.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
High School Diploma -
Kennett High School
North Conway, NH06.2009
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Critical thinking
- Calm under pressure
- Organization and time management
- Problem resolution
Timeline
Temp Lead
Adidas Outlet
04.2025 - Current
Assistant Manager
Belmont Capital
12.2012 - 06.2024
Sales Associate
Adidas Outlet
2024 - 2025
High School Diploma -
Kennett High School