Matthew Randleas
Christ-Centered Ministries
Los Angeles,USA
1
Language
1
Certification
13
years of professional experience
Experienced with client interaction and support. Utilizes strong communication and problem-solving skills to address and resolve client concerns. Track record of building positive client relationships and ensuring client satisfaction.
Work History
Client Aide
1 Year 8 Months- Provided compassionate support to clients by identifying needs and connecting them with appropriate resources to improve their well-being.
- Collaborated with team members to develop program materials that increased client engagement and understanding of available services.
- Ensured a safe environment by adhering to health and safety guidelines within the facility or home setting.
- Utilized conflict resolution strategies when needed, maintaining a peaceful environment conducive to healing.
- Led workshops focusing on life skills development, empowering clients to achieve personal goals.
- Collaborated with team members to develop program materials that enhanced client engagement and understanding.
- Utilized conflict resolution strategies to maintain a peaceful environment.
- Participated in ongoing training and professional development, staying current on best practices in client aide services.
Chipotle Crew Member
9 Months- Maintained food safety and sanitation standards during food preparation and service to ensure customer health and satisfaction.
- Onboarded new crew members on operational procedures and customer service to enhance team efficiency and service quality.
- Oversaw inventory levels to reduce waste and ensure optimal stock availability for seamless operations.
- Managed inventory levels to minimize waste and optimize stock availability.
House Manager
5 Months- Developed and implemented programs and initiatives that fostered sobriety and wellness among residents.
- Implement and enforce an effective system for monitoring and documenting residents' progress in achieving sobriety and personal goals.
- Manage the day-to-day operations and maintenance of the sober-living house.
- Ensure a safe and secure environment for residents by conducting regular inspections and implementing necessary safety measures.
- Conducted regular meetings with residents to assess needs and provide tailored guidance in their recovery journey.
- Ensured a safe and secure environment for residents through regular inspections and proactive safety measures.
Sales
2 Years 11 Months- Identified and pursued new sales opportunities in kitchenware market, leveraging quality and unique features of Cutco Knives to differentiate from competitors and increase market presence.
- Developed and maintained in-depth knowledge of Cutco Knives products and services to educate and persuade potential customers, enhancing sales effectiveness.
- Collaborated with fellow sales clerks to achieve monthly sales targets collectively.
- Mentored junior sales staff, providing training on products, services, and effective sales techniques.
- Streamlined sales processes, leading to more efficient customer transactions and improved sales team satisfaction.
Education
Certifications of Completions
- TPC Unit Cleaning Chemicals
- TPC Unit Floors and Floor Care Equipment
- TPC Unit Restroom Care
- Lead Man Awards of Healthcare Facilities Maintenance
Skills
HIPAA compliance
Medication management
Nutritional support
Safety awareness
Incident reporting
Behavior redirection
Problem-solving
Complex Problem-solving
Time management
Organization
Communication skills
Written communication
Active listening
Team collaboration
Adaptability and flexibility
Respectful and compassionate
Conflict management
Team collaboration
Certification
CPR
Languages
English
Native or Bilingual
Timeline
Client Aide
Christ-Centered Ministries
01.2025 - CurrentRead More
Chipotle Crew Member
Chipotle
03.2024 - 12.2024Read More
House Manager
God's Property Sober-Living Foundation
10.2023 - 03.2024Read More
Sales
Cutco Knives
02.2014 - 01.2017Read More
Salinas Valley State Prison
Certifications of Completions
Read More