Matthew Reagan
Pomona,Ca.
Overview
17
17
years of professional experience
Work History
General Manager
K1 Speed Inc.
02.2024 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Executive Chef/Assistant General Manager
La Mirada Golf Course
La Mirada, Ca.
12.2019 - 11.2023
- Received AGM title in May 2021
- Ordering and receiving of all Pro shop merchandise
- Foreup tee sheet management and training
- Management of Player’s club memberships
- Cart fleet management
- On site mechanic for both carts and tractor equipment used for driving range
- Proficient at running most all maintenance equipment for golf course needs
- Also, all the following items below covered under executive chef.
Food & Beverage Manager/Banquet Manager
San Dimas Canyon Golf Course
San Dimas, Ca.
11.2017 - 12.2019
- Coordinating with sales team to create schedules to accommodate events planned throughout the week
- Placing Food & beverage orders weekly
- Coordinating with Executive Chef and banquet cooking staff during events
- Create and organize game plans with server staff to provide the best customer experience possible
- Execution of food service both buffet style and plated entrée
- Creating Menus for both private events and bar & grill on site.
- Directed and managed banquet functions for 200+person event.
Food & Beverage Manager/ Banquet Manager
Knollwood Country Club
Granada hills, CA.
11.2016 - 06.2017
- Coordinating with sales team to create schedules to accommodate events planned throughout the week
- Placing beverage orders weekly
- Coordinating with Executive Chef and banquet cooking staff during events
- Create and organize game plans with server staff to provide the best customer experience possible
- Execution of food service both buffet style and plated entrée.
- Directed and managed banquet functions for 600+person events.
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Resolved customer complaints involving food or beverage quality and service.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Organized successful special events that contributed to increased sales figures.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
Food & Beverage Manager
EL CARISO GOLF COURSE
Sylmar, CA.
08.2015 - 06.2017
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Resolved customer complaints involving food or beverage quality and service.
- Oversaw the hiring process for new employees, selecting top talent to join our team.
- Conducted regular performance evaluations for team members, providing constructive feedback and opportunities for growth.
- Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
Manager
In N Out Burger
Newbury, CA.
08.2008 - 05.2016
- Job duties include opening or closing of the store
- Making daily deposits for each shift
- Cash accounting
- Inventory control
- Order processing
- Scheduling
- Safety captain and accident free for over 4 years
- Other duties consist of cooking, food prep, and making sure all breaks are given in a timely and orderly manner without sacrificing customer service.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved safety procedures to create safe working conditions for workers.
Education
ASE certification -
UTI Automotive Trade School
Phoenix, AZ11.1998
High School Diploma - undefined
Yucaipa High School
Jun 1997
Skills
- ADDITIONALSKILLS
- Proficient in
- Microsoft Word, Excel Windows 98-current windows 10
- Culinary, Construction, & Auto mechanic background
- ADP programs
- Foreup pos systems
Timeline
General Manager
K1 Speed Inc.
02.2024 - Current
Executive Chef/Assistant General Manager
La Mirada Golf Course
12.2019 - 11.2023
Food & Beverage Manager/Banquet Manager
San Dimas Canyon Golf Course
11.2017 - 12.2019
Food & Beverage Manager/ Banquet Manager
Knollwood Country Club
11.2016 - 06.2017
Food & Beverage Manager
EL CARISO GOLF COURSE
08.2015 - 06.2017
Manager
In N Out Burger
08.2008 - 05.2016
High School Diploma - undefined
Yucaipa High School
ASE certification -
UTI Automotive Trade School
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