Matthew Renteria

• Trained new employees on operational procedures and customer service best practices.
• Monitored inventory levels, facilitating timely restocking of essential supplies.
• Coordinated team schedules to optimize workflow and enhance productivity during peak hours.
• Conducted regular inspections of equipment and work areas to maintain cleanliness and safety protocols.
• Resolved customer inquiries and complaints effectively, improving overall satisfaction rates.

Facilitate and organize an after school program with over 90 students and 7 employees. In the time that I have worked here, I have built meaningful relations with parents, district and office staff. I have learned that reliability and communication are valuable assets that help set any team up for success. My responsibilities include:

● Served as floating manager-on-duty, MOD, to cover shift shortage.

• Manage Program Leader responsibilities, in addition to creating and
  budgeting labour hours.
• Create employee, class and weekly schedules
• Collaborate with third-party vendors for program events and activities.