Matthew Richardson
Greenfield,Indiana
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Inside Electrical Sales
Central Supply Company
Indianapolis, IN
11.2018 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Developed strong rapport with customers and created positive impression of business.
- Used in-store system to locate inventory and place special orders for customers.
- Recommended complementary purchases to customers, increasing revenue.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Warehouse Worker/CDL Truck Driver
Kraft Foods/Nabisco
Indianapolis, IN
06.2004 - 04.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Checked packages and merchandise for damage and notified vendors.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Consistently lifted materials weighing as much as 50 pounds.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Verified documentation and condition of freight to assure quality standards were achieved.
Education
High School Diploma -
Warren Central High School
Indianapolis, IN05.1993
Skills
- Product Knowledge
- Documentation and Reporting
- Speech Clarity
- Informed Product Selections
- Decision-Making
- Friendly and Helpful
- Attention to Detail
- Strong Communication and Interpersonal Skills
- Product and Service Sales
- Adaptable and Flexible
- Energy and Physical Stamina
- Customer Needs Assessment
- Customer Service
- Reliable and Responsible
- Relationship Building
- Team Cooperation
- Flexible Hours
- Exceeding Customer Expectations
- Building Customer Loyalty
- Honest and Dependable
- Creative Thinking
- Goal-Driven
- Meeting Sales Goals
- Merchandise Recommendations
- Engaging With Diverse Customers
- Excellent Written and Verbal Communication
- Positive Customer Engagement
Timeline
Inside Electrical Sales
Central Supply Company
11.2018 - Current
Warehouse Worker/CDL Truck Driver
Kraft Foods/Nabisco
06.2004 - 04.2017
High School Diploma -
Warren Central High School