Matthew Riebe
San Luis Obispo,CA
Summary
Accomplished hospitality professional with over 10 years in food and beverage. Experienced in leading teams, enhancing guest experiences, and managing high-volume operations. Progressed from front-of-house roles to General Management, demonstrating expertise in restaurant operations and staff development.
Overview
6
6
years of professional experience
Work History
Bartender
Condesa Restaurant
San Luis Obispo, CA
04.2026 - Current
- Mixed cocktails and beverages according to established recipes and customer preferences.
- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Collaborated with kitchen staff to coordinate timely drink service during peak hours.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
General Manager
Lure Fish House
San Luis Obispo, CA
09.2024 - 04.2026
- Led operational strategies to enhance efficiency and streamline workflows across multiple departments.
- Managed budgetary planning, ensuring alignment with organizational goals and resource allocation.
- Oversaw hiring and talent development initiatives, enhancing team capabilities and reducing turnover rates.
- Implemented process improvements that reduced operational costs while maintaining high-quality standards.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Oversaw successful launch of new location (SLO), coordinating between departments to ensure unified approach, including hiring, training, and development of staff.
Server/Bartender
Lure Fish House
Ventura, Santa Barbara, Camarillo, CA
07.2020 - 08.2024
- Delivered exceptional customer service in a fast-paced dining environment.
- Prepared and served a variety of beverages in accordance with established recipes.
- Maintained cleanliness and organization of bar and dining areas to ensure an optimal guest experience.
- Assisted in training new staff on menu knowledge and service protocols.
- Developed strong relationships with regular customers to enhance loyalty and repeat business.
Skills
- Operations management
- Hospitality & Guest Service Excellence
- Staff Training & Team Leadership
- Team collaboration
- Inventory & Vendor Coordination
- Communication & Problem Solving
Timeline
Bartender
Condesa Restaurant
04.2026 - Current
General Manager
Lure Fish House
09.2024 - 04.2026
Server/Bartender
Lure Fish House
07.2020 - 08.2024