Matthew Ritchie
Minocqua,Wisconsin
Summary
Highly motivated professional with 8 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Investment Property Owner
Ritchie's Management group
Minocqua, WI
05.2018 - Current
- Increased revenue by leveraging social media promotion.
- Managed operations budgeting, accounts payable and accounts receivable and payroll
- Resolved issues quickly through meticulous research and quick decision making
- Kept records for production, inventory, income and expenses
- Set pricing structures according to market analytics and emerging trends
- Assessed business operations to implement realistic annual budget
- Interviewed, trained, and supervised employees
- Manage and own a portfolio of more than 150 multifamily units.
- Manage and own a 170 site camp ground
- Manage and own 56,000+ sq ft of storage totaling 231 doors across 4 properties
Operations Manager
Ritchie Oil & Propane
Minocqua, WI
06.2009 - Current
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals
- Conducted performance reviews providing coaching and feedback to benefit both company and employee
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control
- Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives
- Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies
- Recruited, hired and trained crew members on application of projects, customer relations and customer service
- Inspected production areas to identify and correct unsafe or unauthorized practices
- Assisted in refining procedures, defining best practices and correcting reported audit issues
Owner
Ritchie's Wave Rentals LLC
Minocqua, WI
03.2016 - 11.2019
- Promoted business on social media platforms to maximize brand identity and generate revenue
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations
- Developed business and marketing plans and prepared monthly financial reports
- Set pricing structures according to market analytics and emerging trends
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings
- Coordinated with webmaster to develop website and create online advertisements
Education
High School Diploma -
Lakeland High School
Minocqua, WI06.2013
Skills
- Cost analysis and savings
- Sales Strategy Development
- Purchasing and planning
- Financial administration
- Task delegation
- Issue resolution
- Commercial property
- Multi-family property management
- Mortgages and loans
- First Aid/CPR
Certification
- Property Management Training, 2019
- CTEP, 2016 refresher every 3 years
- Mobile Home Park University, 2020
Additional Information
Member of Minocqua Lions Club, Youth Deer Hunting Challenge, Wisconsin REIA
Activities
- Member of Lions Club
- Youth Deer Hunting Challenge
- Wisconsin REIA
Timeline
Investment Property Owner
Ritchie's Management group
05.2018 - Current
Owner
Ritchie's Wave Rentals LLC
03.2016 - 11.2019
Operations Manager
Ritchie Oil & Propane
06.2009 - Current
High School Diploma -
Lakeland High School
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