Willanda Grimes
Pickerington,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Investment Property Owner
Self-employed
Texas/Ohio
06.2007 - Current
- Generated leads for sales and rental properties through cold calls and referrals.
- Consulted with customers to assess needs and propose optimal solutions.
- Worked closely with clients to facilitate appropriate inspections.
- Collected and maintained careful records of rental payments and payment dates.
- Kept properties in compliance with local, state and federal regulations.
- Coordinated appointments to show marketed properties.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Maximized rental income while minimizing expenses through effective planning and control.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Put together realistic budgets based upon costs and fees for successfully operating business.
PERSONAL BANKER
WELLS FARGO BANK
11.2005 - 01.2009
- Opened new personal checking and savings accounts, personal and home equity loans & lines of credit, and credit cards
- Made over 5 referrals per day to partners
- Made knowledgeable recommendations to customers
- Cross-sold bank products and services to meet customer needs and provide options
SERVICE REPRESENTATIVE
WELLS FARGO BANK, EL MONTE
10.2002 - 11.2005
- Answered questions about customers accounts
- Filed claims for fraud activity on customers accounts
- Resolved problems customers were experiencing
- Set- up mortgage loans, personal and home equity loans and lines of credit, etc.
- Performed team lead duties for my group/team
- Worked on various projects pertaining to the company’s objectives
CUSTOMER SERVICE REPRESENTATIVE
TXU ENERGY
05.2001 - 09.2002
- Answered billing questions for electric and gas customers
- Set-up and disconnected new and existing electric and gas services. Also restored interrupted electric and gas services for customers
- Assisted with Correspondence work
Education
Graduate Vocational Nurse -
Weatherford College
Weatherford, TX12.2011
LICENSE VOCATIONAL NURSE -
Weatherford College
Weatherford, TX02.2011
Skills
- Ability to work competently without constant instruction from others
- Ability to complete tasks accurately
- Ability to maintain accuracy even in stressful and emergency situations
- Excellent communication and interpersonal skills
- Excellent verbal and written communication skills
- Proficient in using computers, tablets Confident in ability to learn any new programs quickly
- Purchasing and Planning
- Investment Properties
- Financial Statements
- Budgeting and Cost Control
- Financial Planning
- Sale and Rental Recordkeeping
- Bookkeeping
Timeline
Investment Property Owner
Self-employed
06.2007 - Current
PERSONAL BANKER
WELLS FARGO BANK
11.2005 - 01.2009
SERVICE REPRESENTATIVE
WELLS FARGO BANK, EL MONTE
10.2002 - 11.2005
CUSTOMER SERVICE REPRESENTATIVE
TXU ENERGY
05.2001 - 09.2002
Graduate Vocational Nurse -
Weatherford College
LICENSE VOCATIONAL NURSE -
Weatherford College