MATTHEW RIVAS-DELGADO
Miami
Summary
Hardworking, passionate job seeker with strong organizational skills eager to secure a valuable position. Seeking reasonable work in the healthcare industry as a college student in pre-nursing and ensuring patient wellness and safety.
Overview
3
3
years of professional experience
Work History
Customer Sales Representative
Marketing Sales
11.2024 - 01.2025
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
- Emphasized product specifications to meet customer needs.
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Assisted call-in customers with questions and orders.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Recognized as a top performer within the sales team due to consistent achievements in meeting or exceeding targets month over month.
Sales Floor Associate
Foot Locker
08.2024 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
Material Handler
FedEx at Miami Intl. Airport
04.2023 - 08.2024
- As a material handler at FedEx, my role involves efficiently managing the flow of packages and materials through the shipping and distribution process
- I receive and inspect incoming shipments, ensuring they are correctly labeled and sorted according to their destination
- My tasks include operating equipment such as forklifts and conveyor systems to move packages to the appropriate areas, as well as loading and unloading airplanes to facilitate timely deliveries
- I also handle inventory management by tracking package statuses, identifying and resolving any discrepancies, and maintaining accurate records
- Additionally, I prioritize safety by adhering to guidelines for proper lifting techniques and equipment use, contributing to a smooth and reliable logistics operation
- Hiring Manager: Sivan O
Line Worker
Chipotle Aventura
03.2022 - 03.2023
- As a Chipotle worker, my role encompasses a variety of responsibilities aimed at delivering excellent customer service and maintaining high food quality
- I prepare and assemble orders by customizing burritos, bowls, tacos, and salads according to each customer's preferences, ensuring accuracy and speed
- My duties also include keeping the kitchen area clean and organized, restocking ingredients as needed, and adhering to food safety and hygiene standards
- Interacting with customers, I take their orders, answer questions about the menu, and provide recommendations to enhance their dining experience
- Additionally, I assist with opening and closing procedures, including inventory management and cleaning tasks, all while fostering a friendly and efficient environment
- Hiring Manager: Beatrice D
Court Monitor
Sky Zone Doral
08.2021 - 01.2022
- As a court monitor at Sky Zone, my primary role is to ensure a safe and enjoyable experience for all guests in the trampoline courts
- This involves supervising the activity areas, enforcing safety rules and guidelines, and aiding both guests and staff
- I keep a vigilant eye on the participants to prevent accidents and address any issues that arise, while also making sure everyone is having fun
- My job includes managing the flow of people, assisting with check-ins, and handling any conflicts or concerns that come up
- By maintaining a positive and secure environment, I help ensure that Sky Zone remains a place where guests can have a great time while staying safe
- Hiring Manager: Cheyenne W
Education
Associate of Arts - Nursing
Miami-Dade College
Miami07-2027
High School Diploma -
Miami Norland Senior High
Miami Gardens07-2023
Skills
- Patience and resilience
- People person
- Company policies
- Customer engagement
- Micro-strategizing
- Hospitality and accommodation
- Excellent communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Sales Representative
Marketing Sales
11.2024 - 01.2025
Sales Floor Associate
Foot Locker
08.2024 - 11.2024
Material Handler
FedEx at Miami Intl. Airport
04.2023 - 08.2024
Line Worker
Chipotle Aventura
03.2022 - 03.2023
Court Monitor
Sky Zone Doral
08.2021 - 01.2022
Associate of Arts - Nursing
Miami-Dade College
High School Diploma -
Miami Norland Senior High
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