Matthew Rivera
Margate
Summary
A driven, self-motivated professional, eager for an opportunity to grow within a company possessing limitless potential. An experienced, detailed oriented & reliable team player, with a decade of industry related experience & an unmatched work ethic. A passionate leader that utilizes a diversified set of skills to make an immediate impact, achieve success and prioritize the goals of the company.
Overview
3
3
years of professional experience
1
1
Certification
Work History
General Manager
24 Hour Fitness
03.2024 - Current
- Recruiting, on-boarding, educating, and managing a diverse team of certified professionals.
- Fostering a cohesive, positive work environment resulting in high employee satisfaction.
- Establishing monthly & quarterly sales budgets whilst exceeding performance expectations.
- Develop and implement effective strategies instituted to increase revenue & overall efficiency.
- Management of property and facility operations in .order to facilitate profitability & success for the business.
- Cultivated strong relationships with clients, negotiating contracts with vendors and corporate partners alike.
- Scheduling and appointment setting for all company departments, consisting of 30+ employees
- Creative lead generation, social media marketing & community prospecting/outreach
- Oversee upkeep of facility equipment
- Ordering, stocking, and recording of inventory
- Administering and approval of employee payroll
- Addressing customer service issues ensure long-term consumer loyalty.
Fitness Manager
Crunch Fitness
02.2023 - 01.2024
- Managed a diverse team of certified fitness professionals; ensuring high-quality instruction, timely results, and customer satisfaction.
- Conducted regular performance evaluations for staff, provided constructive tutelage and opportunities for professional growth.
- Increased client retention by developing personalized fitness programs tailored to facilitate individual needs and goals.
- Stayed current on industry trends through continued education courses; in turn bolstering innovative ideas to grow the facility's lineup of services & programs.
- Collaborated with other departments to create holistic wellness options for members, including: nutrition counseling, pain management, injury prevention, strength & conditioning, group exercise, and more.
- Ensured financial success by managing department budgets effectively, monitoring expenses closely, while prioritizing necessary investments in staff development or equipment upgrades.
- Increased sales efficiency by implementing targeted marketing strategies and hosting member engagement events.
- Cultivated an inclusive culture within the gym environment that encouraged diversity among both staff members and clientele.
General Manager
YouFit Health Clubs
01.2022 - 12.2022
- Recruiting, on-boarding, educating, and managing a diverse team of certified professionals.
- Fostering a cohesive, positive work environment resulting in high employee satisfaction.
- Management of property and facility operations in order to facilitate profitability & success for the business.
- Establishing monthly & quarterly sales budgets whilst exceeding performance expectations.
- Develop and implement effective strategies instituted to increase revenue & overall efficiency.
- Cultivated strong relationships with clients, negotiating contracts with vendors and corporate partners alike.
- Scheduling and appointment setting for all company departments, consisting of 20+ employees
- Creative lead generation, social media marketing & community prospecting/outreach
- Oversee upkeep of facility equipment
- Ordering, stocking, and recording of inventory
- Administering and approval of employee payroll
- Addressing customer service issues ensure long-term consumer loyalty & satisfaction.
Education
Bachelor of Science - Business Management
Monmouth University
West Long Branch, NJ01-2013
Skills
- Leadership and team building
- Training and development
- Operations management
- Business administration
- Performance analysis
- Sales expertise
- Program administration
- Budget allocation
- Total quality management
- Problem resolution
Certification
NSCA CSCS
ISSA Personal Training
ISSA Strength & Conditioning
ISSA Nutrition
Languages
Spanish
Limited Working
Timeline
General Manager
24 Hour Fitness
03.2024 - Current
Fitness Manager
Crunch Fitness
02.2023 - 01.2024
General Manager
YouFit Health Clubs
01.2022 - 12.2022
Bachelor of Science - Business Management
Monmouth University
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