Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Matthew Rocha

Tulare,CA

Summary

Well-grounded Senior Store Manager with background leading retail location daily operations. Focused when responding to problems, mentoring staff and identifying areas needing improvement. Excellent motivator with upbeat attitude and history boosting employee and customer retention.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Senior Store Manager

Oak & Sofa Liquidators
01.1996 - Current
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Optimized staffing schedules to ensure adequate coverage during peak hours while minimizing labor costs.
  • Guided daily activities, overseeing accounts receivable, inventory reporting and bank deposits.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Controlled and enforced standard operating procedures, security, and compliance with laws and system management.
  • Managed vendor relationships to negotiate competitive pricing and ensure timely delivery of products and supplies.

Education

High School Diploma -

Riverdale High School
Riverdale, CA
06.1993

Skills

  • Quality Assurance
  • Budget Control
  • Sales Strategies
  • Customer Service Management
  • Delegating Work
  • Employee Relations
  • Direct Sales
  • Business Management
  • Staff Scheduling

Certification

  • CNP - Certified Notary Public

Languages

Portuguese
Native or Bilingual
Spanish
Professional Working

Timeline

Senior Store Manager

Oak & Sofa Liquidators
01.1996 - Current

High School Diploma -

Riverdale High School

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Matthew Rocha