Matthew Rosario
Livonia,MI
Summary
Proven Delivery Associate with a track record of enhancing customer satisfaction through efficient deliveries and excellent service at Home Depot. Skilled in GPS navigation and problem-solving, adept at adapting to unforeseen challenges. Demonstrated ability to work collaboratively, ensuring timely and safe package handling. Achieved a significant reduction in delivery delays by optimizing routes and load securing.
Overview
4
4
years of professional experience
Work History
Delivery Associate
Home Depot
09.2020 - Current
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Adapted quickly to changing conditions during inclement weather or unexpected road closures, rerouting effectively while minimizing delays.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Assisted with warehouse operations, including inventory management and order fulfillment tasks as needed.
Education
High School Diploma -
Northville High School
Northville, MI05-2020
Skills
- Loading and unloading
- Package handling
- GPS Navigation
- Deadline Adherence
- Load securing
- Problem-Solving
- Teamwork and Collaboration
- Valid Driver's License
- Time management skills
- Customer Service
- Safe Driving
- Heavy Lifting
Timeline
Delivery Associate
Home Depot
09.2020 - Current
High School Diploma -
Northville High School
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