Nurtured connections with existing clients, ensuring consistent engagement and loyalty for ongoing business opportunities.
Analyzed market trends and consumer behavior to pinpoint emerging business opportunities and drive expansion efforts.
Engaged with cross-functional teams to produce promotional materials that successfully showcased product features and benefits.
Utilized CRM software for comprehensive tracking of sales activities, effective lead management, and in-depth analysis of customer interactions.
Managed customer interactions by swiftly addressing inquiries and effectively resolving issues.
Evaluated client needs and proposed relevant upselling strategies during interactions to optimize revenue outcomes.
Safety Manager, Buyer, Inside Sales
KLUMB FOREST
01.2016 - 12.2021
Conducts safety meetings, audits, and inspections to ensure compliance, evaluate performance, identify corrective action, and implement follow up assessments
Plans, implements, and conducts preventative care, safety, and compliance training programs
Improve margins by sourcing alternative and new products
Contact vendors on a daily, weekly, or monthly basis, as appropriate, to stay abreast of their stock for sale and pricing
Prospected and closed accounts using a consultative sales approach
Identified cross-selling and upselling opportunities for new products and services to increase value to customers and exceed sales goals
Identified business opportunities by monitoring potential competitor activities
Route Manager
STARK EXTERMINATORS
01.2014 - 01.2016
Inspect property, determine problem and implement the most effective solution
Receive work orders and work requests, determine nature of the problem and undertake necessary actions
Maintain knowledge of applicable laws, rules and regulations governing pesticide application
Maintain records and files and prepares report on activities
Route Manager
TERMINIX
01.2012 - 01.2014
Develop termite and/or pest control leads for each respective office lead furnished
Sell termite control protection and renewals, and/or monthly pest control protection to owners or agents of homes, stores or industries
Record accurate measurements and write correct descriptions of property inspected
Advise customer about other Terminix services
Account Service & Sales Representative
CELLULAR SOUTH
01.2008 - 2012
Played a solid role in growing business by activating 40 – 50 new accounts per month
Profitably increased company revenue by selling $3500 - $4000 in accessories per month
Ensured customer loyalty by researching and resolving routine and complex problems related to service activities and statement discrepancies
Achieved highest monthly sales for the entire branch on several occasions
Route Manager
FRITO LAY
01.2004 - 01.2008
Upheld timelines while servicing 45 – 55 businesses a day
Built positive relationships with customers and successfully increased sales on route by 7%
Consistently achieved weekly sales goal of $7000
Effectively monitored and ordered inventory to maintain optimal stock levels
Postal Clerk / Mail Carrier
UNITED POSTAL SERVICE
01.2000 - 01.2004
Ensured express and priority mail was delivered according to set timelines
Efficiently sorted and delivered mail to rural addresses
Education
General Studies - undefined
MISSISSIPPI GULF COAST COMMUNITY COLLEGE
Gulfport, MS
Process Operations Technology
MGCCC, Jackson County
Gautier, MS
Skills
Resourceful professional with a strong attention to detail, excellent communication skills, and analytical nature Quality-focused with history of working well in fast-paced, challenging, and team-oriented environments Areas of expertise include: