Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Rowland

El Cajon,CA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

11
11
years of professional experience

Work History

West Coast Operations Manager

R&P Technologies LLC
04.2017 - 09.2023
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to senior management.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.

AIT Lead Technician

R&P Technologies LLC
01.2013 - 04.2017
  • Mentored junior technicians in maintenance, repair and reporting duties.
  • Managed team performance by training, mentoring, disciplining, and motivating employees.
  • Planned, scheduled, and delegated daily work to team of employees.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
  • Adhered to established policies and standards to safely complete projects.
  • Validated adherence to best practices, quality standards and customer specifications.
  • Monitored and enforced safety measures to mitigate hazards.
  • Fostered relationships with internal and external customers.
  • Tested components and systems to evaluate performance and identify concerns.

Education

Associate of Arts - Business Management

St Charles Community College
City Of Saint Peters, MO
06.2011

Skills

  • Process Improvement Strategies
  • Project Planning
  • Budget Development and Management
  • Customer Relationship Management
  • Operations Oversight
  • Workflow Planning
  • Leadership
  • Employee Motivation
  • Microsoft Office Suite Expertise
  • Warehouse Operations
  • Project Development
  • Regulatory Compliance
  • Quality Assurance and Control
  • Product Management
  • Business Planning

Timeline

West Coast Operations Manager

R&P Technologies LLC
04.2017 - 09.2023

AIT Lead Technician

R&P Technologies LLC
01.2013 - 04.2017

Associate of Arts - Business Management

St Charles Community College
Matthew Rowland