Matthew W. Ryder
Tampa,FL
Summary
Energetic, hardworking server/bartender with 7 years of experience in the industry. Adept at grasping complex topics in a timely manner and communicating menu offerings clearly. Eager to bring strong customer service skills and expertise to a successful team.
Overview
5
5
years of professional experience
Work History
FOH Trainer
Basta Pasta
Skippack, PA
06.2022 - 10.2025
- Mentored new FOH staff with on-the-job feedback, leaving them well-equipped to succeed.
- Demonstrated upselling techniques and other strategies, improving performance, customer satisfaction, and profit margins.
- Trained new employees on house policies, conflict resolution, and state liquor laws.
Bartender
Cabana Bar
Skippack, PA
06.2021 - 10.2025
- Maintained a full bar and up to ten tables simultaneously, ensuring a seamless experience for all.
- Created a welcoming atmosphere for all customers with personalized hospitality measures day-to-day, leaving all guests satisfied and eager to return.
- Managed the cash drawer, properly accounting for all funds received throughout the shift.
Server
Basta Pasta
Skippack, PA
06.2020 - 10.2025
- Provided exceptional and personalized customer service to all patrons, ensuring each customer enjoys a unique experience.
- Upsold menu items and promoted daily specials, optimizing restaurant revenue.
- Adapted to obstacles like live in-house music, event days, or an undermanned staff, making certain the customer's experience remains flawless.
Education
Bachelor of Science - Aerospace Engineering
Auburn University
Auburn, AL05-2024
Skills
- Professionalism
- Complex Problem-Solving
- Organization
- Cross-Functional Collaboration
- Adaptability
- POS Proficiency
- Effective Communication
- Time Management
- Conflict Resolution
Timeline
FOH Trainer
Basta Pasta
06.2022 - 10.2025
Bartender
Cabana Bar
06.2021 - 10.2025
Server
Basta Pasta
06.2020 - 10.2025
Bachelor of Science - Aerospace Engineering
Auburn University