Matthew Scaglione
Louisville,KY
Summary
Proven professional with a track record of enhancing customer experience at Stock Yards Bank through meticulous attention to detail and exceptional money handling skills. Excelled in roles requiring professionalism and empathy, notably improving efficiency at Big Spring Country Club. Skilled in deposit and withdrawal management, with a focus on achieving and surpassing financial accuracy targets.
Overview
6
6
years of professional experience
Work History
Stock Yards Bank Teller Associate
Stock Yards Bank
05.2023 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Golf Cart Manager
Big Spring Country Club
05.2019 - 08.2022
- Oversaw the scheduling, maintenance, and storage of golf carts to optimize usage during peak periods.
- Coordinated with course staff to ensure seamless integration of golf cart services into overall facility operations.
- Ensured compliance with industry standards and regulations by maintaining up-to-date knowledge of relevant guidelines.
- Implemented process improvements for increased efficiency in daily operations and cost savings.
Education
No Degree - Business Management
University of Kentucky
Lexington, KY05-2026
High School Diploma -
Trinity High School
Louisville, Kentucky05-2022
Skills
- Attention to detail
- Professionalism and courtesy
- Money handling
- Deposit and withdrawal management
- Patience and empathy
Timeline
Stock Yards Bank Teller Associate
Stock Yards Bank
05.2023 - Current
Golf Cart Manager
Big Spring Country Club
05.2019 - 08.2022
No Degree - Business Management
University of Kentucky
High School Diploma -
Trinity High School
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