Matthew Schieffer

• Lead multiple classes a week, both alone and with an assistant.
• Started a children's golf league with matches and practice every week, and an end-of-the-year tournament.
• I have taught students ranging in age from 5 to 83, and low to high handicappers.
• Created and implemented customized beginner, intermediate, and advanced golf classes for kids and adults to ensure accurate teaching for everyone's experience level.
• Adept at using Trackman and other launch monitor and ball-tracer technology.
• Provided tips on form, technique, and strategy to students seeking to improve their golf game.
• Assisted with planning special events, such as junior and senior tournaments, or instructional clinics.
• Demonstrated various shots including drives, chips, pitches, putts and bunker shots.
• Built relationships with students that made them want to continue taking classes.
• I had a staff of four other instructors who reported to me.
• Organized equipment for myself and my assistants to use during classes.

• I was in charge of keeping the driving range running in an efficient manner.
• Regularly fixing hitting bays, track jams, and batting cages should something happen to them.
• I would have anywhere from 1 to 3 "park monitors" that I would direct to ensure customers were being taken care of.
• Worked closely with the cashier to make sure customers were getting to their spots, cash was being taken correctly, and the line wasn't becoming overbearing.
• In charge of shutting down and locking up the range at the end of the night.
• Resolved customer complaints quickly and skillfully.
• Created many small systems that helped improve range organization and efficiency.
• BASSET and first-aid certified.

• I was in charge of general rink operations and cutting ice once per hour on each rink.
• Organized teams and activities to correct locker rooms, while ensuring their ice would be ready when their time came.
• Worked with party host to keep birthday parties on schedule, and the party room clean for the next group.
• Did ice maintenance, such as floods and dry cuts, removing ice from the zamboni door, and reapplying ice on an empty rink.
• Did zamboni maintenance such as clearing augers and resting hydraulics.
• Coordinated with my maintenance person to make sure the bathrooms, the lobby, the locker rooms, and the rinks were cleaned throughout the day and at the end of the night.
• Did compressor logs make sure that our machinery was keeping ice and sub-ground at proper temperatures.

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• Greeted customers, provided excellent customer service, and answered questions regarding deli products.
• Maintained cleanliness and proper sanitization of the deli area, including tables and counters.
• Operated slicers, scales, wrappers, grinders, and other equipment to prepare food items for sale.
• Stocked shelves with a variety of deli meats and cheeses in accordance with company guidelines.
• Rotated product on shelves to ensure freshness and quality standards were met.
• Weighed portions accurately using scales for bulk items such as cheese or cold cuts.
• Performed daily opening and closing duties such as cleaning up spills and sanitizing surfaces.
• Maintained high level of professionalism while interacting with customers and coworkers alike.
• Resolved customer complaints promptly in a courteous manner in order to ensure customer satisfaction.

• Coached children on course management strategies for playing different courses under varying weather conditions.
• Maintained records of each student's progress throughout the season.
• Encouraged students to set goals for themselves related to their golf game performance.
• Communicated effectively with members about upcoming programs and services offered at the facility.
• Maintained a clean work area by organizing supplies after each lesson session.
• Greeted all guests warmly upon arrival and provided them with an enjoyable experience to ensure a comfortable environment.
• Educated students in rules, strategies, sportsmanship and performance principles.
• Adjusted coaching techniques to meet students needs and address strengths and weaknesses.