Matthew Schuberth
Franklin Park,IL
Summary
Multi-tasking Team Leader well-known for executing successful, new prolificacy initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success.
Overview
7
7
years of professional experience
Work History
Team Lead
CEVA Logistics Inc.
08.2018 - 07.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Built strong relationships with customers through positive attitude and attentive response.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
Sales Associate
Scotts Miracle-Gro
08.2018 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Sales Manager
Doc Popcorn
08.2016 - 12.2020
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
Education
Associate of Applied Science - Nursing
Triton College
River Grove, ILSkills
- Workload Delegation
- Employee Evaluation
- Complaint Resolution
- Agent Support
- Strategic Planning
- Prepare Documentation
Timeline
Team Lead
CEVA Logistics Inc.
08.2018 - 07.2023
Sales Associate
Scotts Miracle-Gro
08.2018 - 12.2020
Sales Manager
Doc Popcorn
08.2016 - 12.2020
Associate of Applied Science - Nursing
Triton College