Matthew Schwartz
Grapevine
Summary
Results-driven leader with expertise in safeguarding company assets, preventing loss, and ensuring a secure environment. Skilled in leading teams to execute proactive loss prevention strategies, conducting investigations, and implementing policies to reduce shrinkage and theft. Strong communicator with the ability to collaborate cross-functionally, train staff, and foster a culture of vigilance and compliance. Proven track record of improving safety standards, mitigating risks, and delivering measurable results in reducing losses.
Overview
12
12
years of professional experience
Work History
Operations Service Manager
Burlington
Euless, TX
09.2025 - 04.2026
- Led daily store operations, overseeing merchandising, staffing, and inventory processes to ensure alignment with Burlington Stores standards.
- Streamlined backroom processes to increase productivity and efficiency in order to exceed company standards resulting in improved floor availability of merchandise and sales
- Ensured efficient front-end operations, reducing checkout wait times and enhancing overall shopping experience.
- Partnered with Store Manager to execute strategic plans and improve store outcomes.
Executive Team Leader-Assets Protection
Target
Hurst, TX
01.2022 - 06.2025
- Conducted and managed detailed external and internal investigations into theft and fraud incidents at a high shortage store with annual sales of $65 million.
- Collaborated with store leadership to integrate loss prevention strategies into daily operations, driving alignment with organizational goals.
- Directed and trained a team of Assets Protection associates, fostering a culture of safety, accountability, and performance excellence.
- Trained employees on security procedures, protocols, and incident reporting at a high-risk store to enhance overall preparedness and response resulting in an overall decrease in security incidents by 50%.
- Conducted regular safety audits to identify and address potential hazards, maintaining OSHA and company compliance.
Executive Team Leader-Assets Protection
Target
Flower Mound, TX
10.2020 - 01.2022
- Managed and trained a team of Asset Protection associates, enhancing skills in theft detection, security protocols, and investigative procedures at a store with annual sales of $80 million.
- Trained employees on safety protocols and crisis management, reducing workplace accidents by 80%.
- Analyzed theft patterns and operational vulnerabilities to design actionable solutions to minimize financial losses.
Assets Protection Team Lead
Target
North Richland Hills, TX
05.2019 - 10.2020
- Reduced inventory shrink through the implementation of targeted theft prevention programs and operational improvements.
- Reduced workplace incidents through proactive training programs and hazard mitigation initiatives.
- Provided excellent customer service by assisting with inquiries, resolving concerns, and ensuring a positive shopping experience.
General Merchandise Team Lead
Target
Denton, TX
08.2018 - 05.2019
- Supervised and motivated a team of 30 sales floor associates, ensuring consistent execution of daily tasks and operational goals for a store with annual sales of $100 million.
- Collaborated with department managers to coordinate staffing, scheduling, and task delegation, maintaining smooth store operations during peak hours.
- Fostered a culture of customer-first service, empowering team members to exceed expectations and build customer loyalty.
Target Security Specialist
Target
Denton, TX
03.2017 - 08.2018
- Operated and maintained surveillance systems to identify and prevent theft.
- Delivered clear communication and de-escalation during incidents, maintaining a professional and composed demeanor under pressure.
- Provided exceptional customer service by addressing safety concerns and assisting with security-related inquiries.
Front End Supervisor
Target
Denton, TX
08.2014 - 03.2017
- Supervised and motivated a team of 20 front end associates at any given time, ensuring exceptional customer service and efficient operations.
- Assisted guests with inquiries, returns, and transactions, fostering a positive shopping experience and building loyalty.
- Trained new team members on POS systems, cash handling, and company policies.
Education
Bachelor of Arts - Media Arts
University of North Texas
Denton, TX05-2016
Timeline
Operations Service Manager
Burlington
09.2025 - 04.2026
Executive Team Leader-Assets Protection
Target
01.2022 - 06.2025
Executive Team Leader-Assets Protection
Target
10.2020 - 01.2022
Assets Protection Team Lead
Target
05.2019 - 10.2020
General Merchandise Team Lead
Target
08.2018 - 05.2019
Target Security Specialist
Target
03.2017 - 08.2018
Front End Supervisor
Target
08.2014 - 03.2017
Bachelor of Arts - Media Arts
University of North Texas