Matthew Sheaffer
Quakertown,PA
Summary
Driven business professional with extensive experience in project management and customer relations. Successfully enhanced brand visibility through innovative marketing strategies and implemented quality control measures, ensuring high standards. Adept at financial management and leading teams to achieve operational excellence and client satisfaction.
Overview
10
10
years of professional experience
Work History
Small Business Owner
Forged In Stone Hardscaping
01.2024 - Current
- Developed and maintained client relationships, ensuring repeat business and customer satisfaction.
- Managed project timelines and budgets, delivering high-quality hardscaping solutions on schedule.
- Coordinated purchasing of materials and inventory management to optimize operational efficiency.
- Executed marketing strategies through social media platforms, increasing brand visibility in local markets.
- Managed and personally completed daily operations for a successful small business, ensuring efficient processes and quality services.
- Implemented quality control measures to ensure craftsmanship met industry standards and customer expectations.
Crew Leader
Made In The Shade Landscape
05.2016 - 12.2023
- Supervised daily operations and ensured quality standards in landscape projects.
- Trained and mentored team members on best practices and safety protocols.
- Performed specific job duties and tasks alongside my team members, ensuring projects were completed promptly.
- Implemented process improvements that enhanced workflow and reduced delays.
- Operated small and heavy machinery to complete various tasks.
Education
BBA - Business Administration And Management
Kutztown University of Pennsylvania
Kutztown, PA05-2023
Skills
- Project management
- Financial management
- Planning and execution
- Business marketing
- Leadership
- Customer relations
- Problem solving
- Negotiation
Timeline
Small Business Owner
Forged In Stone Hardscaping
01.2024 - Current
Crew Leader
Made In The Shade Landscape
05.2016 - 12.2023
BBA - Business Administration And Management
Kutztown University of Pennsylvania