Matthew Smajlaj
Tarrytown
Summary
Dynamic professional with a proven track record. Excelling in customer relations and effective multitasking. Adept at fostering client relationships and enhancing team performance. Recognized for maintaining a clean, organized environment and achieving a perfect customer satisfaction rate. Skilled in adapting quickly to new situations and delivering exceptional service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Representative
Fun Flattables
04.2025 - Current
- Worked effectively in fast-paced environments.
- Supervised activities to ensure safety and engagement in events.
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children during events.
Maintenance Technician
Ridgecroft Estates
03.2020 - Current
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Manage time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
Movie Theater Attendant
Elmsford Cinema
01.2018 - 02.2019
- Provided exceptional customer service to enhance guest experiences.
- Operated point-of-sale system, processing transactions efficiently and accurately.
- Maintained cleanliness and organization of theater facilities to ensure welcoming environment.
- Assisted in training new staff on operational procedures and customer service standards.
Education
Associate of Science - Physical Sciences
Westchester Community College
Valhalla, NY01-2027
Skills
- Goal-oriented mindset
- Customer relations
- Client relationship building
- Performance tracking
- Effective multitasking
- Team player attitude
Certification
- First Aid/CPR Certified
- CPT - Certified Personal Trainer exam pending
Timeline
Representative
Fun Flattables
04.2025 - Current
Maintenance Technician
Ridgecroft Estates
03.2020 - Current
Movie Theater Attendant
Elmsford Cinema
01.2018 - 02.2019
Associate of Science - Physical Sciences
Westchester Community College