Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew smith

Hayden,ID

Summary

Seasoned Machine Shop Manager with a proven track record at Guntert and Zimmerman Construction Division, enhancing product quality and team productivity. Expert in CNC programming and machinery operation, coupled with exceptional leadership and problem-solving skills, significantly improved operational efficiency and customer satisfaction. Achieved notable increases in production efficiency and safety standards.

Overview

36
36
years of professional experience

Work History

Front End Team Associate

Walmart Super Center
02.2024 - 11.2024
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Counted money in drawers at beginning and end of each shift.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Tech Supervisor

Staples
08.2023 - 01.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Machine Shop Manager

Guntert and Zimmerman Construction Division
09.2003 - 02.2019
  • Collaborated with engineering teams to optimize designs for manufacturability, improving product quality and functionality.
  • Evaluated vendor proposals for new equipment purchases, selecting the best options based on cost-effectiveness and capabilities.
  • Implemented safety protocols and training programs, maintaining a safe work environment and reducing workplace accidents.
  • Managed a team of machinists to produce high-quality products, ensuring on-time delivery and customer satisfaction.
  • Wrote programs for CNC machinery, set-up machines and process 1st article inspection.
  • Instruct Machinists in proper operation and inspection techniques.

Machine Shop Manager /Senior Production Engineer

Riverbank Army Ammunition Plant
09.1988 - 08.2003
  • Led project management efforts for complex machining projects from inception to completion while meeting budgetary and timeline requirements.
  • Optimized resource allocation by cross-training employees in multiple disciplines, increasing flexibility in personnel assignments.
  • Managed a team of machinists to produce high-quality products, ensuring on-time delivery and customer satisfaction.
  • Troubleshot complex machining issues quickly and effectively to minimize downtime while maintaining quality standards.
  • Developed machining strategies for complex parts, resulting in reduced production times and increased profitability.
  • Reviewed blueprints and technical specifications to develop accurate job plans that achieved desired results within budget constraints.
  • Supervised all machining operations. Wrote all CNC programs. Able to operate all manual and CNC machinery.

Education

Machine Tool Technology

San Jose City College
San Jose, CA

Geometric Dimensioning And Tolerancing

San Jose City College
San Jose, CA

No Degree - Flexible Automated Manufacturing Systems Tech

Noel J Brown
Campbell, CA

High School Diploma -

Campbell High School
Campbell, CA
06-1971

Skills

  • Cnc Programing, operate and set-up all types of machinery
  • Decision-making capacity, Supervise team, Manage time and deliveries
  • Customer service
  • Problem-solving, optimize run times to produce high quality efficiently
  • Expert in [software]
  • Quality inspections
  • Equipment operation

Timeline

Front End Team Associate

Walmart Super Center
02.2024 - 11.2024

Tech Supervisor

Staples
08.2023 - 01.2024

Machine Shop Manager

Guntert and Zimmerman Construction Division
09.2003 - 02.2019

Machine Shop Manager /Senior Production Engineer

Riverbank Army Ammunition Plant
09.1988 - 08.2003

Machine Tool Technology

San Jose City College

Geometric Dimensioning And Tolerancing

San Jose City College

No Degree - Flexible Automated Manufacturing Systems Tech

Noel J Brown

High School Diploma -

Campbell High School

Similar Profiles

CREATE PROFILE
Matthew smith