Matthew Smith
Le Sueur,MN
Summary
Dynamic and results-oriented professional with extensive experience in sales and management, consistently demonstrating a commitment to excellence and continuous improvement. Proactive self-starter thriving in fast-paced environments, leveraging initiative to optimize resources and drive team success. Passionate about fostering a clean and organized workspace to enhance productivity and promote a positive atmosphere. Adept at building strong relationships and motivating teams to achieve shared goals.
Overview
4
4
years of professional experience
Work History
Safety & Wellness Coordinator
Kwik Trip
09.2025 - 05.2026
- Facilitated workshops on nutrition, stress management, and physical fitness for employee engagement.
- Resolved customer inquiries through multiple channels, ensuring prompt and effective communication.
- Trained new staff on systems and protocols, fostering a knowledgeable team environment.
- Managed escalated issues with empathy, ensuring resolution while maintaining brand integrity.
CLOSING MANAGER
Radermacher's Fresh Market
08.2024 - 08.2025
- Executed closing procedures diligently to ensure operational efficiency.
- Commended for improving guest satisfaction by providing friendly, attentive support and addressing customer needs effectively.
- Collaborated with other department managers to address any operational issues and fix them quickly, working together to find effective solutions.
- Utilized Checklists to stay organized and ready when guests arrived and completed management duties before closing.
- Followed and improved store closing procedures to increase efficiency. Recognized for enhancing guest experiences and driving sales through effective task delegation and relationship building.
SALES ASSOCIATE
Radermacher's Fresh Market
09.2022 - 08.2024
- Educated clients on current promotional offerings and products using a multitude of personalized sales strategies.
- Consistently built relationships with customers to encourage repeat business and loyalty.
- Accurately processed POS transactions across multiple payment platforms; maintained, verified, and corrected transaction records.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Highschool Diploma -
Minnesota New Country School
Henderson06-2023
Skills
- POS Systems Administration
- Microsoft Office & Google Workspace
- Purchasing & Ordering
- Inventory Management
- Workplace Safety Compliance
- Personnel Management
Timeline
Safety & Wellness Coordinator
Kwik Trip
09.2025 - 05.2026
CLOSING MANAGER
Radermacher's Fresh Market
08.2024 - 08.2025
SALES ASSOCIATE
Radermacher's Fresh Market
09.2022 - 08.2024
Highschool Diploma -
Minnesota New Country School