Matthew Smith
Le Sueur,MN
Summary
Dynamic and results-oriented professional with extensive experience in sales and management, consistently demonstrating a commitment to excellence and continuous improvement. Proactive self-starter thriving in fast-paced environments, leveraging initiative to optimize resources and drive team success. Passionate about fostering a clean and organized workspace to enhance productivity and promote a positive atmosphere. Adept at building strong relationships and motivating teams to achieve shared goals.
Overview
4
4
years of professional experience
Work History
Safety & Wellness Coordinator
Kwik Trip
Moorhead, MN
09.2025 - 05.2026
- Facilitated workshops on nutrition, stress management, and physical fitness for employee engagement.
- Resolved customer inquiries through multiple channels, ensuring prompt and effective communication.
- Trained new staff on systems and protocols, fostering a knowledgeable team environment.
- Managed escalated issues with empathy, ensuring resolution while maintaining brand integrity.
CLOSING MANAGER
Radermacher's Fresh Market
08.2024 - 08.2025
- Executed closing procedures diligently to ensure operational efficiency.
- Commended for improving guest satisfaction by providing friendly, attentive support and addressing customer needs effectively.
- Collaborated with other department managers to address any operational issues and fix them quickly, working together to find effective solutions.
- Utilized Checklists to stay organized and ready when guests arrived and completed management duties before closing.
- Followed and improved store closing procedures to increase efficiency. Recognized for enhancing guest experiences and driving sales through effective task delegation and relationship building.
SALES ASSOCIATE
Radermacher's Fresh Market
Le Sueur, MN
09.2022 - 08.2024
- Educated clients on current promotional offerings and products using a multitude of personalized sales strategies.
- Consistently built relationships with customers to encourage repeat business and loyalty.
- Accurately processed POS transactions across multiple payment platforms; maintained, verified, and corrected transaction records.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Highschool Diploma -
Minnesota New Country School
Henderson06-2023
Skills
- POS Systems Administration
- Microsoft Office & Google Workspace
- Purchasing & Ordering
- Inventory Management
- Workplace Safety Compliance
- Personnel Management
Timeline
Safety & Wellness Coordinator
Kwik Trip
09.2025 - 05.2026
CLOSING MANAGER
Radermacher's Fresh Market
08.2024 - 08.2025
SALES ASSOCIATE
Radermacher's Fresh Market
09.2022 - 08.2024
Highschool Diploma -
Minnesota New Country School