Matthew Spring

Provided exceptional customer service, assisting customers per shift and ensuring a positive shopping experience through attentive and personalized interactions.

Processed transactions efficiently, handling cash, credit, and digital payments with accuracy

Maintained organized and visually appealing displays, restocking inventory and following merchandising guidelines to enhance product visibility and drive sales.

Resolved customer inquiries and issues promptly, effectively addressing concerns related to products, returns, and exchanges.

Collaborated with team members to achieve daily sales targets, contributing to store-wide goals and maintaining a positive and cooperative work environment.

Represented the fraternity at campus-wide meetings and Greek council events, advocating for chapter interests and building strong relationships with university officials and other Greek organizations.

• Led a team of executive officers, coordinating the efforts of members to plan and execute events, manage budgets, and uphold organizational value
• Organized and facilitated weekly chapter meetings, ensuring clear communication of goals, expectations, and updates to members, fostering a culture of transparency and accountability.
• Managed a budget, overseeing the allocation of funds for events, philanthropy, and operational expenses, while ensuring financial transparency and sustainability.

• My position was to greet and welcome customers, I would make sure that all of the customers were okay and I would help them if they had any questions
• I have been firearm and jewelry certified so I would handle and sell both subjects
• When customers were not in the store, I was training as an assistant manger which included; pricing merchandise, keeping track of inventory, and approving some transactions that were being handled
• I personally would also make sure that both the sales floor and warehouse are kept in an organized manor
• Which including relocating some items, mopping and sweeping, making sure the shelves looked presentable and even keeping the restroom clean.