Matthew Springer
Brooklyn
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Client Navigator
Kings County Hospital
Brooklyn
06.2025 - Current
- Coordinated patient services and referrals to optimize care pathways.
- Assisted clients in navigating healthcare resources and support programs.
- Provided education on health insurance options and eligibility requirements.
- Collaborated with multidisciplinary teams to enhance patient experience and outcomes.
- Facilitated communication between patients and healthcare providers for seamless care.
- Developed and maintained resource guides for community health services.
Financial Clerk
NYC Department of Finance
Brooklyn
10.2019 - Current
- Verifying financial data and maintain accurate records
- Supporting monetary transactions
- Resolving accounting issues within ACRIS Land Records (Research & Corrections Department)
IT Help Desk Support Representative
New York City Employees' Retirement System
Brooklyn
04.2017 - 10.2019
- Diagnosing, troubleshooting and resolving client issues with hardware maintenance
- Worked with Active Directory to build user network profiles
- Performed and ensured proper installation of services, operating systems and etc
Sales Clerk
Health One Pharmacy
Brooklyn
06.2016 - 04.2017
- Entered all necessary prescription, insurance and customer info in the Cpu system
- Prepared accurate documentation of orders and sending them to the Pharmacist.
- Perform any number of additional duties in order to support the pharmacy.
Education
High School Diploma -
Brooklyn Highschool of the Arts
BrooklynSkills
- Team collaboration
- Patient coordination
- IT troubleshooting
- Client relationship management
- Attention to detail
- Effective communication
- Time management
- Medical terminology
- Dependability and work ethic
- Adaptability
Timeline
Client Navigator
Kings County Hospital
06.2025 - Current
Financial Clerk
NYC Department of Finance
10.2019 - Current
IT Help Desk Support Representative
New York City Employees' Retirement System
04.2017 - 10.2019
Sales Clerk
Health One Pharmacy
06.2016 - 04.2017
High School Diploma -
Brooklyn Highschool of the Arts