MATTHEW STEIER
Abie,NE
Summary
Versatile and dynamic professional with extensive experience across the hospitality and automotive sectors, notably with Timber Creek and Circo. Excelled in roles requiring analytical thinking and team building, significantly enhancing operational efficiency. Skilled in large machinery operation and fostering customer relationships, consistently delivering exceptional service and results.
Overview
10
10
years of professional experience
Work History
Server, Bartender, Manager
Timber Creek, Circo (Pig and Sam Restaurant Group)
Omaha, NE
03.2021 - Current
- Followed health safety guidelines when preparing and serving food products.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Provided excellent customer service to ensure satisfaction.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Trained new employees on restaurant procedures and plating techniques.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Vehicle Condition Analyzer
Carmax
09.2019 - 04.2020
- Securing procured vehicles
- Keenly analyzing the conditions of potential purchases for appraisal such as structural integrity, cosmetic defects, and any evidence of potential theft/fraud
- Providing detailed pictures and descriptions for both appraisal, and website display
- We meticulously check, double check, and triple check options and trims of all received vehicles
- Work closely with every department, and provide consultation in our knowledge of the market and it's variability
- Trained and trusted to have an eye for detail, using those details logically to come to reasonable conclusions in our investigations
Server, Keno Writer
The GoodLife at the Creek
01.2017 - 01.2020
- Responsible for opening the restaurant and preparing it for customers
- Delivering service quickly, and methodically
- Working with cooks, bartenders, and other servers in a productive and fluid manner that elevates service for all customers, not just our own
Manager
Sertinos Cafe
03.2016 - 03.2017
- Opening and closing the restaurant with meal prep, inventory, maintaining equipment, store cleanliness, counting and depositing cash, securing/locking up
- Maintaining coworkers relationship and work environment
- Many of our employees were highschoolers..
- Handled customer complaints and issues with satisfaction
- Received deliveries of food and assured their accuracy
Machine Operator
Nebraska Furniture Mart
01.2015 - 01.2016
- Safely operating extra large forklift like machines used to pull down inventory ranging from small electronics to the heaviest appliances imaginable
- We'd use tetris-like skills to maximize the safest amount of inventory we could collect with each trip
- Deliver products to various locations on site for customer delivery, restoration, transfers, etc
- Prepare pickup bays for truckers by organizing and transporting the goods
- Maintained the cleanliness and integrity of the runways, isles, and walkways to prevent accidents and injuries
Education
Business Administration -
University of Nebraska at Lincoln
01.2014
General Studies -
Millard North Highschool
01.2013
Associate of Applied Science - Automotive Collision Technologies
Metropolitan Community College
Omaha, NESkills
- Operation of large machinery
- Industrial tools operation
- Forklift operation
- Welding equipment operation
- Sandblasting
- Microsoft Office applications
- Word
- Excel
- PowerPoint
- One Drive
- Outlook
- Customer relationship management (CRM)
- Automotive engineering
- Fault detection
- Vehicle maintenance
- Rally stage note interpretation
- Analytical thinking
- Team building
- Quality assurance
- Vehicle inspections
- Vehicle test drives
- Computerized diagnostics
- Inventory management
- Safety procedures
- Parts documentation
- Hand and power tools
- Manual vehicle operation
- Frame tie downs
- Lift Operation
References
- Scot Konejeski, Carmax, Manager, Lead Buyer, (402) 289-9989, (702) 241-1191
- Molly, The GoodLife at the Creek, General Manager, 4026151092
- Michael, Sertinos Cafe, Head of Catering, Shift Lead, 4026583070
- Phil McLaughlin, Nebraska Furniture Mart, Warehouse Operations Manager, 402-397-6100
- Caitlin Balanay, Firebirds, Bartender, 4026762522
Timeline
Server, Bartender, Manager
Timber Creek, Circo (Pig and Sam Restaurant Group)
03.2021 - Current
Vehicle Condition Analyzer
Carmax
09.2019 - 04.2020
Server, Keno Writer
The GoodLife at the Creek
01.2017 - 01.2020
Manager
Sertinos Cafe
03.2016 - 03.2017
Machine Operator
Nebraska Furniture Mart
01.2015 - 01.2016
Business Administration -
University of Nebraska at Lincoln
General Studies -
Millard North Highschool
Associate of Applied Science - Automotive Collision Technologies
Metropolitan Community College
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