Matthew Stewart
Charter Spectrum
Newton,NC
10
years of professional experience
Results-driven Cable Technician with strong troubleshooting skills, OSHA compliance, and customer service focus. Proven ability to enhance service reliability and ensure customer satisfaction through effective cable installation and maintenance.
Work History
Alarm Technician
2 Years 9 Months- Installed and configured alarm systems to ensure optimal security performance.
- Conducted routine maintenance and troubleshooting on alarm equipment to enhance reliability.
- Collaborated with clients to assess security needs and recommend appropriate solutions.
- Trained new technicians in installation techniques and safety protocols for effective operations.
- Monitored system functionality and responded promptly to service calls for swift resolution.
- Tested and repaired faulty systems and explained to customers proper ways to use system features.
Cable Technician
1 Year 7 Months- Installed and maintained cable systems to ensure optimal performance and customer satisfaction.
- Diagnosed and resolved technical issues, enhancing service reliability for customers.
- Conducted routine inspections of equipment, identifying potential faults before escalation.
- Collaborated with team members to streamline installation processes, improving efficiency in service delivery.
- Maintained accurate records of installations and repairs, ensuring compliance with company standards.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
Low Voltage Technician
2 Years 10 Months- Installed and maintained low voltage systems, ensuring compliance with industry standards.
- Conducted troubleshooting for security and communication systems, enhancing operational reliability.
- Collaborated with team members to execute installation plans efficiently and accurately.
- Assisted in the configuration of audio-visual equipment, improving user experience and functionality.
- Mounted panels for motion detectors, keypads and controls.
- Installed and serviced various security, fire alarm and closed circuit TV systems for both residential and business clientele.
Education
High School Diploma
Skills
Hand tool proficiency
Cabling layouts
Troubleshooting skills
Customer service
OSHA compliance
Network troubleshooting
Service calls
Electrical troubleshooting
Cable installation
Data cabling installation
Device installation
Timeline
Cable Technician
Charter Spectrum
08.2014 - 03.2016Read More
Alarm Technician
ISI
04.2010 - 01.2013Read More
Low Voltage Technician
D&R Cable Works
06.2006 - 04.2009Read More
Bunker Hill High
High School Diploma
Read More