Matthew Strong
Summary
Dedicated Shift Supervisor at Starbucks with a proven track record in staff motivation and training. Expert in inventory control and maintaining safety standards, I drive team performance to exceed store goals. Committed to fostering a welcoming environment that cultivates company mission and values while enhancing customer experience.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
09.2010 - Current
- Challenges team to deliver on store goals and expected results tied to partner, customer and business
- Maintains inventory standards and practices to ensure store organization, product availability, and food safety standards
- Sets tone for the shift, observes customer interactions, and identifies teachable moments to provide redirection and coaching as needed
- Ensures all partners are following Starbucks policies and procedures to ensure a welcoming and safe environment
Education
Neuqua Valley High School
Naperville, ILSkills
- Staff motivation
- Production management
- Training and mentoring
- Workplace safety
- Inventory control and record keeping
- Cash handling
- Employee training
Certification
- Food Manager Certification
Timeline
Shift Supervisor
Starbucks
09.2010 - Current
Neuqua Valley High School
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